Experience

• 

  Bpl wireless telecommunications pvt. ltd.

  Aug 1999 - Nov 2000

  Customer care executive
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  Siemens vdo automotive ltd.

  Jan 2001 - Jan 2003

  Secretary to deputy general manager (materials department)

  Secretary to Deputy General Manager (Materials Department)

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  Harley medical services pvt. ltd.

  Nov 2003 - Nov 2004

  Executive assistant to chief executive officer and administration - executive

  Executive Assistant To Chief Executive Officer and Administration - Executive

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  Ue development india pvt. ltd.

  Dec 2004 - Jun 2005

  Executive assistant to chief executive officer and hr executive

  o Travel – Booking tickets and arranging accommodationo Preparing Human Resource monthly reporto Maintenance of staff welfare / benefits (Mediclaim, Overtime and Leave travel claim)o Preparation of payment vouchers

• 

  Coastal infotech india pvt. ltd.

  Jul 2005 - Oct 2006

  Executive assitant to managing director

  o Managing Director’s schedule, drafting letters o Handling Quality Management System (QMS)o Recruitment & Selection – conducted interviews

• 

  Ey

  May 2007 - Dec 2013

  Senior associate - operations - project management group

  Key projects managed:Automation of New hire feedback mechanism through VOC tool• Prepared the feedback template and coordinated with IT team to get the template automated in VOC (Voice of customer) toolEYHP training Program • Assist the Project Manager in coordinating and arranging logistics for the trainings sessions to be held in September and October 2011GCR Program – Cost tacking • Assist the Project Owner in tracking the budget and actual cost incurred on the Program and successfully transitioned the deliverable to operations teamTeam ELITE • Setting and implementing the balance score card and objectives of Team ELITE (is group of Executive Assistants across GSS and a platform to share the best practices)Global People Survey, Tanzania• Preparation of the template, to collate, ensure accuracy of inputs and final analysis in excel as the survey was conducted manually at TanzaniaEMEIA Tax Markets and Events• Assist the Project Manager in scheduling meetings with the Partners and the clients who would be attending the 2010 Pan-Euro Tax Executive workshop Show less

• 

  Ey global delivery services

  Dec 2013 - Oct 2016

  Senior associate - operations - gds transformation service excellence

  Supervising Associate - Leading Service Excellence - Operations team • Dashboards & Reporting o Responsible in getting the data collected, analyzed and represented in form of various Dashboards emphasizing KPI for verticals like Advisory, Tax, Assurance, Knowledge, TAS and GDS Operations o Ensure the Work order / Statement of work prepared and signed off by the customero Track and report pipeline projectso Create and report VoC to the leadership• Billing, Invoicing and Rewards & Recognition management o Prepare and provide details to Finance to raise the invoices for service delivery, travel cost & out of pocket expenses, ensure the invoices sent to the customer, tracking the payment status and follow up with customer for paymento gT&E management, Code block and cost centers management, Utilization reportingo Rewards & Recognition management – Internal and External • Budget, Inventory & Procurement Management o Managing functional fiscal budgetso Periodic purchases for the team and Inventory monitoring actual vs. budgeted• Training & Event support o Create, communicate and execute Training calendar, Event support, New Hire Orientation, Certification internally and externally from ISI, ASQo Facilitated – Turbo Quarterly Award (Kaizen) and NHOo CPEs (Continuous professional education) – Ensure uploading of CPEs, monitor CPE report• Communication and collateralso Responsible for internal and external communication o Responsible for team member profile updating and BPMS documentation• Application support o Share point technology support, Shared mail box, Group id management, shared folder managemento SE tool administration support, SE owned tools – license management – Minitab, Crystal Ball, Adobe Captivate Show less

• 

  Ey

  Nov 2016 - Oct 2019

  Supervising associate

  Executive Assistance to the Global Leader, Partners, Executive Directors and Director in Bangalore.

• 

  Ey global services limited

  Oct 2019 - now

  Assistant director

  Excel in orchestrating seamless support for top-tier executives, ensuring optimal productivity and efficiency. My role encompasses managing a skilled team of assistants, refining administrative processes, and spearheading strategic initiatives. I am adept at fostering professional development within my team, while maintaining the utmost confidentiality and discretion. My proactive approach to problem-solving and stakeholder management has consistently contributed to the smooth execution of executive agendas. With a focus on communication and resource allocation, I empower my team to provide exceptional support, driving organizational success. Show less