Experience

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  Carrefour

  Jun 2010 - Aug 2010

  Cashier

  Cashier 07/2010 - 11/2010Worked as a Cashier and managed stocked Items and Records. (Summer Job)

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  Wipro limited

  Aug 2012 - Jul 2017

  Computer engineer

  Worked in Saudi Airlines project Computer Engineer - IT Helpdesk Department 08/2012 - 09/2016• Provided technical support for Saudi airlines employees and ensured to report all technical issues to the support team. Trained as a desktop engineer and performed operating system and application installations, and drivers, and configured network properties and hardware.• Became the Shift Lead and senior agent representative. • Was part of the IT Disaster Response team for major incidentsComputer Engineer - Location Support Department 09/2016 - 05/2017• Provided technical field support for Saudi airlines employees and troubleshoot hardware and software issues, related to Desktops, Laptops, Printers and various hardware and software. Handled escalated technical issues and ensured that the proper resolution is found. Computer Engineer - Vendor management Department 05/2017 - 08/2017• Managed the IT asset inventory for computer parts and IT equipment• Communicated with numerous vendors for computer parts and IT equipment• Repaired Computers and replaced failed components including, Monitor and laptop screens, desktop motherboards, and various parts. • Configured new computers with the organization custom OS images• Managed asset disposable and its procedures Show less

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  Al jeraisy group company

  Aug 2017 - May 2018

  Field engineer

  Worked in Jeddah airport with SITA projectProviding technical field support for all airlines employees in Jeddah airports and troubleshoot hardware and software issues, related to Desktops, Laptops, Printers and various hardware and software. Handled escalated technical issues and ensured that the proper resolution is found.

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  King saud bin abdulaziz university for health sciences

  May 2018 - Jun 2018

  Audiovisual technician
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  Jeddah municipality أمانة محافظة جدة

  Jul 2018 - now

  Admin for the following services.-AD.-Group policy-SCCM deployment.-Paper cut-VMs-Laps I was responsible and admin for the following.- end point protection.-Threat intelligence.-DLP policies.-secure email gateway.-proxy appliance. -2fa apply both in servers and machines.-SEIM integration.-EDR.-sandboxes.-Application control.-encryption and decryption hard disk and files.-encryption key management.-vulnerability scans.-applying NCA policies

  • System Administrator

    Dec 2023 - now

  • Cyber Security Engineer

    Jan 2022 - Dec 2023

  • Technical Support Specialist

    Jul 2018 - Jan 2022