Experience

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  Mercedes-benz türk a.ş.

  Sept 2011 - Jun 2012

  Intern

  Vocational high school compulsory 2 semester (1 academic year) internship:• Use of CNC Lathe, Milling with G codes and management of manual processes.• Manual Lathe, Milling use.• Catia solid modeling technical drawing drawings. Construction studies.• 2D modeling and technical drawing creation with Autocad.

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  Hema endustri

  Jun 2017 - Jul 2017

  Intern

  Faculty of Engineering compulsory summer internship:• Creation and control of CNC lathe G codes• Performing SolidWorks 3D modeling and creating g codes• Using Autocad, performing 2D modeling studies.• I managed supplier-customer correspondence and proposals with overseas customers.

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  Treo bilgi teknolojileri

  Nov 2019 - Feb 2021

  Presales engineer

  Presales Engineer: • I developed my basic configuration skills. I understood the concepts of what is a server and what is storage.• I learned which components a company's IT infrastructure consists of end-to-end, how to create demand in a customer and strategic sales processes.• What is the HPE manufacturer ecosystem? I learned how to manage a project with HPE, how to use IQ portal and how to follow the funnel.• I managed the social media announcements of the devices I learned and Treo Bilgi Sistemleri A.Ş. website content editing and visual design processes.• For HPE Inc. side, I developed my skills in configuration processes, IQ processes and how to make technical sales of products. Show less

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  1ware technology

  Apr 2021 - Dec 2021

  Presales engineer

  HPE Presales Engineer : • HPE MSA storage 1060 - 2060 - 2062 configuration - product description and recommendation SAF MSA Sizing tool usage.• HPE Nimble All Flash-Hybrid Flash kitlist preparation, using Ninjastars sizing tool and explaining through this tool. Referring to manufacturer technical documents and cross-checking where necessary.• HPE SVT kitlisting (I can do kitlisting on customer declaration, I don't know cloud physics or I suggest promo).• I can prepare HPE Primera storage configuration. I can support it with HPE documentation and create offers.• Storeonce kitlist preparation and product description.• I can configure most of the server models for both virtualization and nas storage purposes as I know what the components are and have a good command of network topology. I can create the final kit by confirming with the customer.• Since my English level is good in writing and reading, I can make correct product positioning/confirmation using the techub channel.• I know VSAN technology but I cannot create a konfiguration.• On the NAS storage side, I know Qumulo, Cohesity technologies or Store Easy family. While Store Easy can configure, I have never run a Qumulo and Cohesity project, but I have preliminary knowledge about the technology.• I also have competition knowledge in some products, I can easily use HPE Bulletin. Show less

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  Asır digital bilgi sistemleri a.ş.

  Dec 2021 - Oct 2022

  Presales engineer

  HPE Presales Engineer: HPE product family servers and storages configurations:• Dl380, Dl360, Dl560, Dl580 servers configurations.• MSA, Nimble, Primera, Alletra storage configurations.• I have the ability to make Storeonce configuration.• I know VSAN technology but I can't make a kitlist, I want to learn it.• On the NAS side, I know Qumulo, Cohesity technologies or Store Easy family. While I can configure Store Easy, I have never run a Qumulo and Cohesity project, but I have preliminary knowledge about the technology.• Management of processes with cross-checking using manufacturer documents and technical channel (Techub, HPE Bulletin, product productsheets etc.).• Management of product pricing systems using manufacturer systems (IQ processes)• Supporting product promotions with product technical presentations and product presentation documents by using manufacturer systems/libraries, introducing and explaining product features to the customer and creating an offer at the agreed point.• Coordinating with the distributor and following the stock product positioning, configuration and pricing processes.• Specification responses and product positioning skills.HP Inc. Presales Engineer: • I have the ability to make Workstation - Mobile WKS configurations. • I have the ability to make Notebook configurations.• I have the ability to make All in One configurations.• I have the ability to make Desktop configurations• On the HP Inc. side: I have followed many projects with social media content, product promotion brochures and kitlist creation.• I have the ability to follow the pricing processes using the manufacturer's pricing portal and to overcome the problems by coordinating with the manufacturer in case of problems.• In addition, only in necessary and complicated cases, I can coordinate with the manufacturer /distiributor presales team and manage the specification response and product positioning processes. Show less

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  Artı ve artı teknoloji hizmetleri

  Nov 2022 - Nov 2023

  Presales engineer

  HPE Presales Engineer: HPE product family servers and storages configurations:• Dl380, Dl360, Dl560, Dl580 servers configurations.• MSA, Nimble, Primera, Alletra storage configurations.• I have the ability to make Storeonce configuration.• I know VSAN technology but I can't make a kitlist, I want to learn it.• On the NAS side, I know Qumulo, Cohesity technologies or Store Easy family. While I can configure Store Easy, I have never run a Qumulo and Cohesity project, but I have preliminary knowledge about the technology.• Management of processes with cross-checking using manufacturer documents and technical channel (Techub, HPE Bulletin, product productsheets etc.).• Management of product pricing systems using manufacturer systems (IQ processes)• Supporting product promotions with product technical presentations and product presentation documents by using manufacturer systems/libraries, introducing and explaining product features to the customer and creating an offer at the agreed point.• Coordinating with the distributor and following the stock product positioning, configuration and pricing processes.• Specification responses and product positioning skills.Amazon Web Services Account Manager:The company I work for started AWS partnership. Here, I called customers and took meetings. In the meetings, I analyzed their infrastructures verbally. I talked about the advantages of using AWS. Together with the technical team, we created price configurations for them using AWS price calculator. I followed the POC processes with the technical team. If the customers decided to use the AWS platform as a result of the POC, I followed the issuance of sales invoices. Show less

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  Ena ict bilişim ve i̇letişim teknolojileri

  Jul 2024 - now

  System support engineer

  • General knowledge about IT infrastructure HW and systems• Experience with Windows operating systems (Windows 10/11)• Experience with mobile devices support. Having experience providing technical support for Windows, Apple and mobile devices.• Customer service skills• English language on A2 level• Experience with IT support in manufacturing company • Experience with ticket based ITSM systems such as the 4me program.• Providing technical support for physical office inventories such as meeting rooms, projectors, sound systems, printers, etc.• Carrying out the recruitment / separation processes of employees (Identity and Access Management, Workstation delivery / installation and format / image operations).• Carrying out the renewal processes of inventories with completed useful life and/or problematic inventories• Develop and update IT documentation, including existing process documents and user manuals.• Manage hardware and software asset inventory and ensure accuracy of records. IT inventory management• Proficiency in technical English, especially to understand technical documentation and e-mails.• Strong problem-solving and analytical thinking skills; effective communication and teamwork abilities.• Ability to support new system installations, improvement projects and digital transformation processes. I have a researcher and visionary personality.• I am knowledgeable about network operation.• I have a life style and personality that can adapt to intense and flexible working hours.• Provide rapid troubleshooting and resolution of hardware/software issues including computers, printers, monitors, projectors, UPS, barcode printers and telephone/data systems.• Ability to coordinate with suppliers and manage and monitor purchasing or existing inventory maintenance processes.• Ability to learn new things. Such as: chatgpt, udemy , btk academy etc. Show less