Experience

• 

  Hannabery hvac

  Sept 2000 - May 2010

  Data entry/billing coordinator

  Billing for service department of 15+ technicians, service contracts, month-end reporting, general office work, auditing of service tech timecards.

• 

  Vanderbilt university

  Jun 2010 - Aug 2014

  Process FMLA requests and communications to employees maintaining compliance of a five-day turnaround time while providing excellent customer service to my departments. Maintain strictest confidentiality of HIPAA protected information. Perform secretarial duties as needed. Respond to customer needs by consulting with others as appropriate or by following established departmental guidelines. Organize flow of daily operations to ensure service priorities are met. Maintain and process information and data requests. Provide primary back-up to Accounting Assistant IV.

  • HR Representative II

    Dec 2012 - Aug 2014

  • HR Assistant

    Jun 2010 - Nov 2012
• 

  State of tennessee

  Sept 2014 - now

  • Human Resources Manager

    Aug 2023 - now

  • Human Resources Director

    Nov 2016 - Jul 2023

  • HR Analyst 2

    Oct 2015 - Oct 2016

  • Administrative Service Assistant 2

    Sept 2014 - Sept 2015