Ma. Sheridaya Delos Santos

Experience

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  Subaru Industrial Power Products

  Apr 2018 - Jun 2018

  Mechanical Engineer
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  Boston Baker

  Apr 2019 - Jun 2019

  Research and Development Designer/ Assistant Operations Manager
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  Shin Dry Goods

  Jan 2020 - Jan 2022

  Project Manager/ Business Analyst/ Finance Officer
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  San Miguel Corporation

  Jan 2023 - now

  Solutions Specialist/ Business Analyst

  • Leads the Project Implementation and assists the Project Manager throughout the course of the project (Using both Agile and/ or Waterfall Methods)• Conducts Requirements gathering sessions with clients (Internal and External)• Develops Blueprint Documents and Detailed Functional Design Documents to support clients' requirements• Coordinates with the Development Team and helps build clients' software/ system• Creates Test scripts and conducts Application testing• Conducts User Acceptance Training to ensure that the created system is in line with the client's requirements or more• Develop additional documents, such as Quick Reference Guides, Training Manuals, and other end-user documents• Conducts End User Training• Maintains the system/ software by doing level 2 support activities to avoid errors/ bugs (using SNOW as a platform for ticketing)• Conducts O365 Training/ Demos to San Miguel Subsidiaries - Outlook - Teams - OneDrive - SharePoint - Forms - Power Apps - Power Automate - Bookings and more• Implemented Projects, such as- CRM Solutions- Workflow Automation- Microsoft SharePoint- Microsoft PowerApps- Microsoft PowerAutomate- Microsoft SAP License Monitoring of the whole San Miguel Company Show less