Bridger L.

Experience

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  Lewis Rentals LLC

  Jan 2013 - now

  Part Owner

  - Helped plan and execute real estate business strategies to build a company that was profitable within 2 years.- Supported company goals through careful reinvestment of profits.- Tracked and analyzed profitability and key metrics of real estate to improve overall profitability.- Helped assess and buy properties for renovations.- Helped plan and execute renovations.- Advertised, showed, and rented properties.- Coordinated with tenants to collect and deposit rent on time.- Performed maintenance on properties. Show less

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  University of Wyoming

  Sept 2017 - Dec 2017

  Culinary Assistant

  Cooked a variety of dishes in an open kitchen setting for the students and sports teams of the University of Wyoming.

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  Homegrown

  Feb 2019 - Aug 2019

  Responsible for locking up the store; leading or helping lead shifts; coaching new team members; and counting, confirming, and depositing the cash earnings at the end of the day. Preparing, making, and serving sandwiches and grain bowls made with locally sourced, sustainable ingredients.

  • Shift Lead

    May 2019 - Aug 2019

  • Sandwich Associate

    Feb 2019 - May 2019
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  Papa John's International

  Jan 2020 - Aug 2020

  - Trained new employees on company policies, procedures, and best practices for optimal performance.- Completed store opening and closing procedures and balanced tills.- Inventoried materials on a weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.- Established positive rapport with customers and staff members alike through strong communication skills.

  • Shift Lead

    Apr 2020 - Aug 2020

  • In Store Team Member

    Jan 2020 - Apr 2020
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  Planet Fitness

  Jan 2021 - Jun 2022

  Customer Service Representative

  - Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.- Collaborated with team members to develop best practices for consistent customer service delivery.- Provided coaching and mentoring to new hires, contributing to their successful integration into the team. Show less

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  The Home Depot

  Aug 2022 - Apr 2023

  Freight Handler

  - Loaded and unloaded trucks.- Used handheld scanners to efficiently track and maneuver freight throughout the distribution network.- Moved freight using a pallet jack and a forklift.- Operated equipment while observing standard safety procedures.

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  Second-61

  Jun 2023 - Aug 2024

  Enterprise Service Desk Technician

  - Collaborated with internal partners to effectively resolve user hardware, software, network, PKI, and account issues.- Boosted first-call resolution rates with thorough problem analysis and efficient troubleshooting techniques while servicing a user base of more than one million users located world-wide.- Facilitated the on-boarding of three other desk's user bases totaling over 555,000 users.- Processed increased ticket and call volume to lower the ticket queue from over 15,000 to 0 while greatly minimizing missed Service Level Agreements. Show less

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  Bank of Star Valley

  Feb 2025 - now

  IT Manager