Jenny Swift

Jenny Swift

Conference and Banqueting Team Leader

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location of Jenny SwiftGreater Southampton Area

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  • Timeline

  • About me

    Director, Food & Beverage Operations, P&O Cruises (Carnival UK)

  • Education

    • Hodgson High School Technology College

      -
    • University of Plymouth

      2006 - 2010
      Hospitality and Cruise Operations Management Hospitality Management 2:1
  • Experience

    • De Vere Group

      Sept 2005 - Aug 2006
      Conference and Banqueting Team Leader

      Supervisory position within events, banqueting and corporate functions, providing valuable operational experience in food and beverage service. Responsible for venue set up and service delivery in line with brand standards and procedures.Involved co-ordinating a team of up to 20 people across multiple events.

    • P&O Cruises

      Oct 2008 - Jun 2024

      Management of the fleet dining pricing strategy, with supporting sales/revenue data analysis and reporting. Creation of pre-cruise and onboard marketing strategies to improve commercial return. Development of onboard dining concepts and supporting documentation including product specifications and operational policies and procedures. Overall support and guidance to the fleet for all dining operations. In charge of the Crew and Officer Mess operation with a team of 11 direct reports. Responsible for the planning, co-ordination and delivery of all onboard events. Management of the advertising and onboard promotion of food and beverage outlets. Supporting the restaurant team with reservations and seating management.

      • Senior Manager Food and Beverage Development

        Jan 2022 - Jun 2024
      • F&B Product Manager (P&O Cruises)

        May 2018 - Jan 2022
      • Dining Services Manager

        Oct 2012 - May 2018
      • Assistant Food Beverage Manager

        Oct 2008 - Oct 2012
    • Carnival UK (P&O Cruises & Cunard)

      Jun 2024 - now

      Secondment to P&O Cruises Guest Experience Team

      • Director, Food &Beverage Operations

        Mar 2025 - now
      • F&B Guest Experience Snr Manager

        Jun 2024 - Feb 2025
  • Licenses & Certifications

    • WSET Level 1 Award in Wines

      Wine and Spirit Education Trust