Shivam Dhar

Experience

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  Allianz

  Jan 2019 - Aug 2019

  Associate

  - Investigated and resolved client’s queries and complaints quickly.- Handled customer inquiries and suggestions courteously and professionally.- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

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  Google Ads (Google Partner)

  Aug 2019 - now

  Account Manager (Google Ads)

  •Creating and implementing plans to help clients use all of Google's advertising products (Search, Display, Shopping, and Video) to achieve outstanding results on Google Ads.•Daily planning, executing, and refining client campaigns to attain the best possible outcomes in terms of CPC, CPA, ROI, and additional metrics.• Offering customers optimization advice based on the objectives of the company.