
Ajay Sharma
Management Trainee

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About me
Operation Manager at Aavas Financers Ltd. (Formally known ad Au Housing Finance Ltd.)
Education

Kanpur University
1991 - 1993MBA Marketing
Dhanpatmal Virmani Senior. Secondary School
1984 - 198610+2 Commerce
Montfort School
1973 - 198410th Maths, Science, English
Delhi University
1986 - 1989B. Com PassPass
Experience

AMIRT AGRO INDUSTRIES
May 1993 - Sept 1993Management TraineeIn charge of Varanasi city, handling market development, maintains good relationship among distributor, retailer and company.

COSMIQUE EXPORTS LTD
Feb 1994 - Jun 1994Executive AssistantReport day to day progress of manufacturing unit on order status of Garments

INDO TRADE CORP
Jun 1994 - May 1998MerchandiserConceptualization and implementation of MIS in the organization that gave me in-depth knowledge of various functions in buying house and of various stages involved in production of item.To prepare and maintain production schedule, follow-up with vendors on orders, preparation of shipment schedule for all the customers. Also, prepare Quality Assurance Guidelines

Jayanita
Jun 1998 - Mar 2005Asst. ManagerKey Result Areas • Functioned as a part of the team for creation and promotion of Torches &Curtain Rod• Involved in designing of package and packaging for safety of product & Point of Sale• Managed products viz. Christmas Decorative, Garden Torches, Curtain Rods, Lanterns, Candle Holder, Cushion Covers, etc.Highlights• Conceptualised a new design that led to business of $ 1million in year 2003 - 2004• Took valuable efforts for contributing towards 50% to company’s turnover• Actively involved in organizing and attending the Heimtextil 2003 & 2004, in Frankfurt, Germany and Indian Handicrafts and Gifts Fair, New Delhi since Oct '02 Show less

HOME CONCEPT CRAFTS PVT. LTD
Mar 2005 - Oct 2006Merchandising ManagerKey Result Areas • Executed key tasks encompassing:o Creating product line for the companyo Scheduling of production in factory as well as outsourcingo Handling product costing to bring prices at customer’s price pointo Restructuring and designing products as per customer requirementHighlights• Holds merit for introducing Product Category like Window Treatment Accessories, Home Décor, Christmas Ornament &Torche• Contributed significantly towards attaining 80% business growth in 2005-2006• Pivotal in establishing and growing the Export business Show less

RELIANCE LIFESTYLE PVT. LTD
Oct 2006 - Feb 2009Sr. Category ManagerKey Result Areas • Handled functions involving:o Sourcing various product ranges & vendors consistent with market requirementso Managing pricing, stock return and other issues with regular supplierso Creating planograms for the category on the basis of store layout plans & fixture plans on JDA softwareo Mapping sales vs inventory to keep healthy stock turno Monitoring format wise sales on category’s contribution and bridging gaps to increase return from the allotted space• Organised promotions and monitored promotion performance in different formats through ABCD analysisHighlights• Deft handled product range comprising of kink knacks, imported gift products, key chains, flower pots, photo frame, picture frames, cutlery sets, fire crackers, etc.• Acted as a crucial part of the team that launched First Reliance Mart in India• Instrumental in: o Establishing Gifting category in Reliance Value Formato Introducing Fire Cracker Category in Reliance Value Formato Accomplishing revenue growth of 300% above AOP in Gifting category Show less

OFFICE DEPOT RELIANCE SUPPLY SOLUTIONS PVT LTD
Mar 2009 - Aug 2013Procurement HeadKey Result Areas • Executed a gamut of functions encompassing:o Leading procurement across India, 6 branches &team of 13 members for clients like IBM, Wipro, HSBC Group, Reliance etc.o Maintaining ROL in order to serve to serve customer better; collating product data for the companyo Maximum utilization of cash/credit availableo Developing AOP of the Merchandising Teamo Managing stock levels across India• Follow-up, monitor and ensure appropriate communication and action on Aged Stock of respective categories• Carried out:o ABCD Analysis of SKU and Customer on the basis of saleo Customer - SKU wise analysis and suggesting sales Team for correction or alteration in sales catalogueHighlights• Significantly minimised stock from 9 cr. to 3.5 cr.• Undertook valuable efforts towards augmenting:o Department Performance & Customer Satisfaction Level from below 50% to 85%o Overall margins of company from 14.3% in Mar’11 to 18.0% in Feb’13• Successfully handled procurement of goods worth Rs 200 crores Show less

Extramarks Education Pvt. Ltd.
Aug 2013 - Feb 2016Head of OperationsKey Result Areas • Mentoring a team of over 250 members• Spearheading the Operations Team with a strength of 250 members spanned across 4 different departments namely Implementation, Service, SCM and IT (Back-End Processes)• Overseeing retail operations with accountability of:o Launching Digital Classes in schoolso Devising detailed sourcing and category plans to maximize effectiveness and efficiencyo Planning ROL of Productso Maintaining service and fresh products / spare parts stock• Supervising Implementation, SCM, IT implementation, Customer Service and Procurement Dept.• Monitoring force of Engineers Vs. complaint lodge• Facilitating appropriate communication and action on Aged Stock of respective categories• Performing analysis of product failure rate, reason and providing solutions on siteHighlights: • Conceptualized and designed Low cost high performance Smart Learning Classes under ₹60,000/-.• Took notable measures for rebuilding Service Repair Department and making it operational thereby saving companies asset; ensured avoiding usage of fresh material in service as well as contracting logistic company for deliveries PAN India. Show less

Aavas Financers Ltd. (Formaly known as Au Housing Finance Ltd.)
May 2016 - nowOperations ManagerKey Result Areas Managing branch in Mumbai. Managing Pre and Post Disbursement activities and Customer management. Managing NACH Registration – eNACH/ eMandate/ Physical for smooth repayments. Provide Managing branch in Mumbai. Managing Pre and Post Disbursement activities and Customer management. Managing NACH Registration – eNACH/ eMandate/ Physical for smooth repayments. Provide solution to customer issue. Co-ordinate with sales team for solving the operation and legal queries before final disbursement. Follow Credit Policy (Credit/Legal/Technical approval matrix) in order to safeguard interest of company on disbursed loan. Implement operation policies and procedures to ensure regulatory and internal compliance requirement are fulfilled. Understanding Loan products / policies and customer needs. Maintaining TAT for Sanction and Disbursement Process. Ensuring completion of post loan disbursement process in branch within the organization TAT. Regular training of Sales force for business development and Customer management. Highlights: Reduce no. of non-compliance detected after audit of daily operation laid down procedures.Revised OTC document receiving process in order to avoid handing over of cheque without all authorization. Show less
Licenses & Certifications
- View certificate

Enterprise Design Thinking Practitioner
IBMMay 2020 .webp)
Economics of Capital Market
Corporate Finance Institute® (CFI)May 2020
Languages
- enEnglish
- hiHindi
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