Grant Hunter

Customer Service Specialist

319 followers

De Forest, Wisconsin, United States

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Timeline
About me
Data driven I.T. support specialist.
Education
- University of Wisconsin Oshkosh
  2018 - 2021
  Bachelor of Science - BS Interactive Web Management
  Activities and Societies: Delta Sigma Phi | PRSSA | OSA | IWM Club | Millenial Club
- University of Wisconsin Oshkosh
  2018 - 2021
  Minor Bachelor of Science - BS Media Studies
- University of Wisconsin Oshkosh
  2015 - 2018
  Some college Physics and Astronomy
- Watertown High School
  2011 - 2015
  High School Diploma General Studies
  Activities and Societies: SkillsUSA, Marching Band, Academic Decathlon, Jazz Band
Experience
- Kroger
  Sept 2013 - Aug 2020
  Customer Service Specialist
- University of Wisconsin Oshkosh
  Sept 2015 - May 2021
  Full time student at the University of Wisconsin Oshkosh studying Interactive Website Management. Assisting the Head of the Physics Department with research, data & analysis. Significant work with Excel spreadsheets and resource management and sorting
  - Interactive Website Management Major Graduating May 2021
    Jan 2018 - May 2021
  - Research Assistant
    Jan 2017 - Jan 2018
  - Physics Student
    Sept 2015 - Jan 2018
- Delta Sigma Phi - Epsilon Beta Chapter
  Sept 2017 - Jan 2020
  Director of Media & Marketing
  Design, edit & update the website belonging to Delta Sigma Phi.Prepare and maintain records and insights regarding Delta Sigma Phi’s social media accounts including Facebook, Instagram & Twitter.Analyze information from insights, trends and prior records, consult with other professionals, and performance evaluations to assess Delta Sigma Phi’s abilities, needs, and opportunities for online growth.Develop and maintain relationships with community members and the online audience.Lead a small team of three individuals to train and ensure the future online success of the organization. Show less
- The Advance-Titan
  Feb 2020 - May 2021
  - Social Media Manager
    Feb 2021 - May 2021
  - Lead Website Editor
    Feb 2020 - Feb 2021
- Heritage Tile, LLC
  Jun 2021 - May 2023
  Data Analyst & I.T. Specialist
- Alpha II - Healthcare RCM
  Jun 2023 - now
  Technical Customer Support Representative
Licenses & Certifications
- Project Management Essentials Certified
  Management & Strategy Institute
  Sept 2020
- Certified Media Relations Professional
  Muck Rack
  Sept 2020
- Advanced Analytics Certified
  Google Analytics for Business
  Apr 2021
- Inbound Social Media Certified
  HubSpot Academy
  Sept 2020
- Beginner Analytics Certified
  Google Analytics for Business
  Apr 2020
- Inbound Marketing Certified
  HubSpot Academy
  Apr 2020