Samantha Ralph

Samantha Ralph

Customer Service

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location of Samantha RalphGreater Toronto Area, Canada

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  • Timeline

  • About me

    Programs & Services Director, Clinical Mentor, C.Ped (C) Canadian Certified Pedorthist

  • Education

    • University of Guelph

      2008 - 2012
      Bachelor of Applied Science (BASc) Kinesiology and Exercise Science
    • University of Guelph Humber

      2008 - 2012
      Bachelor of Applied Science (BASc) Kinesiology and Exercise Science
    • Humber College

      2008 - 2012
      Diploma Fitness and Health Promotion

      Activities and Societies: Humber Women's Varsity Basketball Team 2008-2009 (Player), 2009-2010 (Manager) Humber Athletics and Recreation 2009-2012 (Athletics Staff)

  • Experience

    • Metro Inc.

      Aug 2005 - Apr 2012
      Customer Service

      Dealt with customer complaints and inquiries, sold tobacco and lottery as well as Western Union Money Transfers. Was in charge of the front-end of the store, including all cashiers and the contents within the tills. Counted money, kept track of lottery tickets and placed cigarette orders.

    • Humber College

      Sept 2009 - Apr 2012
      Receptionist, Athletics Staff

      Answered phones, booked appointments for varsity athletes as well as general population with the therapists and varsity doctor. Responsible for writing up and printing receipts and invoices, making new files for patients.Responsible for logging receipts properly via Microsoft Excel.Worked as gym and customer service staff at Humber Athletics. Cleaned and organized the weight room, helped gym members with any questions and concerns they had about the facility and any of the machines. Cleaned and maintained all equipment in the weight and cardio rooms. Front desk duties included washing and organizing towels, answering questions regarding personal training packages, facility inquiries, and setting up for various events held at the college. Show less

    • Humber College Men's Varsity Baseball Team

      Sept 2010 - Nov 2010
      Student Athletic Therapist

      Taping various athletes both before and during games, management of on-field emergencies, assessment and treatment of injuries both on field and on the sideline, responsible for packing all the necessary medical supplies for traveling with the team.

    • Etobicoke Rangers Baseball

      May 2011 - Aug 2011
      Team Athletic Trainer

      Dynamic stretching and warm-ups for athletes, assessment and treatment of both chronic and acute injuries to the players, putting together rehab protocols including therapeutic exercises for any injured athlete, athletic taping and bandaging, post game treatment of athletes (stretching, icing etc).

    • Humber College Women's Varsity Rugby Team

      Sept 2011 - Nov 2011
      Student Therapist

      Pre-season Medicals with the entire team including baseline concussion protocols, taping, athletic bandaging and dynamic stretching of athletes before all games, in charge of on-field emergencies and injuries as well as taking care of sideline situations, post game treatment of athletes, initial assessments of injuries on field, worked to generally maintain cleanliness of the clinic when not on field.

    • Physiomed

      Apr 2012 - Feb 2013
      Kinesiologist

      New patients initial health screens, bioelectrical impedence measurements, clinical functional movement screens, assessments of muscular imbalances and physical limitations of patients, active (exercises) and passive (modalities) treatment including IFC and U/S, patient billing, insurance billing

    • BioPed Clinics

      Feb 2013 - Dec 2021

      - Perform new patient assessments, which include medical history and detailed biomechanical analysis (gait analysis, weight and non-weight bearing - On-site orthotic fabrication of many different orthotic types such as, Rigid, Semi-rigid and Amfit as well as modifications to over-the-counter orthoses and footwear.- 3-week check up appointments for all patients, adjustments and annual re-examinations - We also offer compression stockings, custom-made and over the counter toe separators/splints, lower limb bracing (OTC and Custom) and orthopaedic footwear. Show less

      • Manager, C.Ped (C) Canadian Certified Pedorthist

        Sept 2019 - Dec 2021
      • Manager, C.Ped (C) Canadian Certified Pedorthist

        Sept 2017 - Sept 2019
      • Assistant Manager, C.Ped (C) Canadian Certified Pedorthist

        Sept 2016 - Aug 2017
      • Canadian Certified Pedorthist, C.Ped (C)

        May 2015 - Aug 2016
      • Pedorthic Apprentice, C.Ped (C) Candidate

        Feb 2013 - May 2015
    • Milton Muay Thai

      Jan 2022 - now
      Programs & Services Director
    • BioPed Footcare

      May 2023 - now
      Clinical Mentor
  • Licenses & Certifications

    • C.Ped (C), Canadian Certified Pedorthist

      Pedorthic Association of Canada, College of Pedorthics
    • Certified Compression Fitter - Completed Course

      BSN medical
    • Neuro-Propioceptive Taping - Completed Course

      BSN medical