
Gaganinder Singh, PMP, PMI-ACP, CSM
IT Systems Administrator

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About me
Senior IT Project Manager | Expertise in Software Development, IT Infrastructure / Services Management | Agile Coach/CSM
Education

Panjab University
1989 - 1992Bachelors in Economics Economics
The Lawrence School - Sanawar - India
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Experience

STEYR LANDMASCHINENTECHNIK
Jun 1997 - May 2000IT Systems Administrator
Quark Software
Jun 2000 - Dec 2011In this role, I oversaw successful end-to-end project delivery for software developed by Quark India. Managed project scope, schedule, resources, dependencies, and constraints. Served as an Agile coach for team members, management and key stakeholders & clarify expectations with regard to agile process and incremental product/project delivery. Recognised for initiating and implementing best project management practices at Quark Inc. As Product Manager, I managed the complete product lifecycle from feasibility to go-to-market for Quark’s Content Management and Workflow solutions. Defined the product level strategy and roadmap based on high level company strategy, customer feedback, sales & marketing data, technical and customer support requirements. Managed 15 engineers in the SCM team that was tasked to manage the source code repository for all development projects, creating daily, weekly, monthly and milestone builds for all quark products. Worked to automate the build process for all quark products & setup & manage the continuous build system in order to improve efficiency. Transitioned SCM operations from US to India development centre. Was responsible for the setup & administration of Windows NT server & client infrastructure running in a LAN/WAN environment. Setup & administered Microsoft exchange, proxy, DNS, Source Safe, Citrix and file servers for production environment.Setup and administered Cisco network routers & switches interconnecting LAN and WAN within Quark Organisation. Provided leadership & guidance to cross-functional teams on key strategic decisions relating to IT setup & operations.
Project Manager
Oct 2007 - Dec 2011Product Manager
Aug 2005 - Oct 2007Software Configuration Manager
Feb 2003 - Jul 2005System Engineer
Jun 2000 - Jan 2003

CSC (CSC (CSC.COM now DXC Technology wdxc.technology)
Jan 2012 - Feb 2017Senior Project ManagerEngaged to manage Infrastructure project delivery from initiation to closure for complex IT projects such as: Datacenter Migration, Database migration, EIX Host Cluster Setup, VMware & vCenter setup, AIX/WINTEL OS Servers Install, Storage Provisioning, Network (VLAN, IP, Port Setup), Security Patch Delivery and Compliance Programs in the client’s production environment. Built strong relationships with accounts and clients including: Zurich Insurance, Farmers Insurance, Manulife Insurance & CSC Internal North America projects. Show less

BayaTree
Mar 2017 - Jan 2020Director Project Delivery at BayaTreeBayaTree Inc. is an innovative software and technology services company providing Healthcare products, Mobile/Cloud-Based applications, Interoperability products. As Director, I lead end-to-end project management and client delivery for the company’s healthcare software and services, serving as an Agile coach for all member team and stakeholders to build high-performing teams and achieve high client satisfaction. Collaborate within cross-functional teams to prioritize client needs and product optimization. Partner with sales, engineering, vendors, as well as other members of Technical Support, to ensure alignment between the departments. Show less
Licenses & Certifications

PMI Agile Certified Practitioner (PMI-ACP)
Project Management InstituteDec 2019
Certified Scrum Master (CSM)
Scrum AllianceAug 2009
Microsoft Certified Systems Engineer (MCSE)
MicrosoftDec 1999
Project Management Professional (PMP)
Project Management InstituteDec 2011
Implementing and Managing Microsoft Exchange Server
MicrosoftJun 2001
Cisco Certified Network Associate Security (CCNA)
CiscoMay 2001
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