Taylor Walsh

Experience

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  Concordia University Chicago

  Aug 2014 - Aug 2015

  Student Teaching Assistant

  Taught and lectured both alongside professor and independently to freshman students in a general studies course titled Social Behavioral Science & Humanities. In this Course students were taught about how to inspire change by reaching outside of their comfort zones, what their personality types were and how to work alongside others with similar or different types of personalities. To build relationships, provide mentoring, and inspire individuality were a few of my favorite things in this course. Other tasks include:• Various speeches and presentations to all SBS courses and professors about current topics being discussed in classes• Facilitated weekly group sessions focused on various issues to help groups and individuals• Created and lead group projects• Designed class games and activities for students to complete Show less

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  Mancini's

  Feb 2015 - Feb 2018

  Catering Manager

  • Managed closing duties, including restocking items and reconciling cash drawer • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols • Operated POS terminals to input orders, split bills and calculate totals • Developed catering services: creating menu, initiating relationships with suppliers, coordinating client events • Supervising and motivating permanent and temporary staff • Assist clients with 6-8 weeks communication prior to an event/wedding • Create daily social media posts and signage• Planned events such as launch parties, Christmas parties, rehearsal dinners, weddings etc. • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty • Communicated effectively with kitchen staff regarding customer allergies, dietary restrictions and other special requests Show less

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  Bethany Moore Event Planning & Design

  May 2016 - May 2017

  Wedding Event Planner

  Assisted in day of wedding coordination around the Greater O'hare Chicago land area.

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  Bethany Moore Event Planning Design

  May 2017 - Feb 2018

  Wedding Event Planner

  • Collaborated with owner to plan and conduct nearly 50 events ranging from 150-350 guests • Selected for exclusive Bridal Magazine Designers' Challenge, participated on March 30, 2017 • Ensure photos are taken at every event for social media and marketing • Set-up mock photo shoots and advertise on Social Media Websites • Able to work quickly and improvise on event day to ensure "wow" factor and that event runs smoothly • Coordinate with all vendors for wedding services • Negotiate with vendors to reduce costs for clients • Create Excel spreadsheets and timelines with prospective venues, caterers, vendors, etc. • Provide complete planning for clients' wedding, including pre-wedding planning, rehearsal dinners, and wedding-day management and vendor coordination, assisting processional and recessional • Assist with wedding day timeline creation and management • Meet with clients to develop vision for event layout and design, and create event floor plans • Create event signage and design floral arrangements Show less

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  Belvedere Events & Banquets

  Feb 2018 - Nov 2019

  Sales and Event Coordinator

  • Handled all aspects of operations for upcoming and day of events • Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products • Implemented consultative sales techniques to generate revenues and exceed sales targets • Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close • Assisted customers during selection process and helped choose perfect products to meet individual needs • Fostered relationships with customers to expand customer base and enhance loyalty and retention • Prepare and execute contracts in an accurate and timely manner • Conduct site tours with prospective clients • Maintain consistent communication with clients via email and telephone • Coordinate and finalize function space setup, décor and food and beverage menus • Up sell food and beverage and additional functions and décor to achieve budget • Cold calling new and already established clients • Create and manage the use of banquet event orders, Excel spreadsheets, Microsoft Word and Social Tables for all weddings, social and special events • Gather and share knowledge of current and cutting-edge wedding trends and recommend to clients Show less

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  EShow Event Management Solutions

  Sept 2019 - Apr 2024

  • Take on full ownership of assigned clientele and assist them in building out educational programs • Build and maintain client relationships via telephone, email, screen share, and face-to-face communication• Provide appropriate documentation via educational electronic copy. Web Ex, screen share meetings, physical face-to-face visits on an ongoing basis to ensure that progress is provided in a timely fashion • Drive, set and recap weekly client meetings including agenda creation and action items while adhering to appropriate timelines and deadlines • Set day to day expectations with clients by providing clear and concise communication • Coordinate with outside departments including creating services and developers to meet client deadlines • Streamline operational efficiencies by developing and implements customer service protocols and standards Show less

  • Education Manager

    Jan 2022 - Apr 2024

  • Conference Product Specialist

    Sept 2019 - Jan 2022
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  North American Spine Society

  Apr 2024 - now

  Manager of Educational Systems & Development