Simon Zhou

Experience

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  Fairmont Yangcheng Lake

  Oct 2010 - Apr 2011

  Front Office - Guest Relation Officer

  REALLY ENJOY THE WORK IN FAIRMONT YANGCHENG LAKE

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  The Grange Hotel

  Nov 2011 - Dec 2013

  I work as both supervisor and guest service agent in the hotel. As a Front Office Supervisor, I make the guests feel at home with my empathetic approach to customer service.

  • GSA

    Nov 2011 - Dec 2013

  • Front Office Supervisor

    Nov 2011 - Dec 2013
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  Studio 6

  Dec 2013 - Feb 2016

  Front Office Supervisor

  ********Grange Hotel franchised to Studio 6 Since December 2013.*********Duties and Responsibilities Include* Day to day operation of the Front Desk and coordinating with the Housekeeping department* Scheduling of Front Desk staff for efficient operation of the Front Desk* Revenue Management and effective inventory for maximizing yield* Act as Manager on Duty during the absence of the General Manager* Deal with guest comments, compliments and complaints* Coordinate with travel agents for an effective channel management* Making guest reservations, and co-ordinate with third party bookings and inventory management* Train new staff on Property Management System, policies and procedures of the hotel* Review daily activities and financial transactions, guest issues and reports to the General Manager and recommend proper corrective action* Assist the General Manager in preparation of daily, monthly and annual reports requested by the owners* Reconciliation daily statements of the Flash Report to provide accurate, timely information to management while ensuring proper controls Show less

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  Wave Mind Studio

  Aug 2014 - now

  Founder

  WAVE MIND STUDIO has produced many of our clients' favourite recordings, coverings, and DEMOs — and likely some of yours as well. Many singers have used WAVE MIND STUDIO as their Recording Studio of choice because of our successful record, engaging services, and friendly price. Do you want to work with the very best in the biz? Of course you do. You’ve come to the right place.

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  University of Toronto Scarborough

  Feb 2016 - Aug 2017

  Program Assistant

  Event organizingMedia productionVideo production ( shooting, editing, effects)

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  ADEM Company Inc

  Aug 2017 - Feb 2019

  Account Manager

  • Social media account management• Plan, execute new campaign growth strategies• Keep Client relationship and update account statues• Meet with clients to discuss and identify their advertising needs• Presenting proposal and work to clients • Monitoring statues of campaigns• Create media post contents• Execute show and concert production• Graphic, video and sound designing

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  Balmoral Multicultural Marketing

  Feb 2019 - now

  Social Media Manager

  Dynamic and results-oriented Social Media Manager with almost 6 years of experience driving impactful campaigns within the agency landscape. Proven expertise in crafting and executing social media strategies that amplify brand visibility and engagement. Adept at collaborating with diverse clients to understand their unique goals and translating them into data-driven, high-impact campaigns. Strong leadership skills to guide teams, cultivate talent, and ensure consistent delivery of exceptional results Clients include BMW Canada, Canada Life, Samsung Canada, Oxford Property, FreshCo, Toronto Symphony Orchestra, Penfolds, Bloor-Yorkville Village, UnionPay, Tencent, Brita, Metrolinx, etc. 4 years of experience in executing and producing performance shows and concerts. Worked with artists including Tsai Chin, Jam Hsiao, Pakho Chau, Asaka Yang, Angela Chang, etc. Show less