Darshan Bisane

Experience

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  Tata Consultancy Services

  Nov 2021 - May 2023

  Associate System Engineer

  At TCS, we are known for our innovative technologies that solve problems across a wide range of industries. We are seeking a highly skilled ASE to join our team. As an Associate Systems Engineer, you’ll play a crucial role in designing, implementing, and maintaining technical strategies to optimize business operations.Key Objectives: Worked on building a banking application and have development and Testing various full-stack functionally adhering to the specifications laid by client. [ Java, JavaScript, Oracle SQL, HTM, Jira, Manual, Automation testing] Collaboration with the team for integration and implementation of the development and Testing solution.  Single point of connect for entire project and activity involved in various functionality and business relegated discussion with client.  Furthermore, activity involved in negotiation and releasing quotations.Also working on Production bugs raise my end user and fix with a given period of time and deploy on Production . Show less

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  Talentedge Education Ventures Pvt. Ltd.

  May 2023 - Feb 2024

  Support Associate

  Providing the Technical & Non-Tech support to the customers. Through Emails, Live chat ,Calls or Video calls.

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  UpGrad

  Sept 2024 - now

  Technical Support Assistant

   Recognized for exceptional customer service, resulting in a 15% increase in repeat business and referrals. Achieved a 95% customer satisfaction rating by consistently delivering high-quality support and resolving issues  Contributed to a 10% increase in customer retention by building strong relationships and providing personalized support.