Marcos Gonzalez

Marcos Gonzalez

Team Leader

Followers of Marcos Gonzalez222 followers
location of Marcos GonzalezGrand Prairie, Texas, United States

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  • Timeline

  • About me

    Jr System Engineer

  • Education

    • NPower

      2022 - 2022
      Information Technology

      Exposure to Microsoft, Cisco, AWS, and basics of IT in practical applications

    • Dallas College

      2021 - 2024
      Cloud System Operations A.A.S. Information Technology

      Coursework includes Amazon Web Services, Fundamentals of Cloud Computing, Infrastructure Automation, Linux, Networking, Cloud Deployment & Infrastructure Management, Cloud Security, Database Theory & Design, Python, and Virtualization.

  • Experience

    • United States Marine Corps

      Sept 2013 - Sept 2018
      Team Leader

      ● Directed a team of four Marines while providing leadership, training, and mentorship; Practiced conflict resolution and advice for continued professional improvement. ● Facilitated successful housing of more than 300 visitors by coordinating travel using project management best practices.● Supplied security for Naval nuclear infrastructure by ensuring DOD contractors met strict security regulations.● Established baselines to identify potential anomalies through patrol observation of assigned structures and roadways. Show less

    • Touch-up Today LLC

      Sept 2018 - May 2023
      Architectural Metal and Wood Refinishing Skilled Tradesman

      ● Consult with clients to align scope of project with customer goals; Use customer service skills to respond to and address customer questions and concerns● Assess damage on metal and wood surfaces then initiates appropriate repairs using solvents, power tools, paints, and finishes ● Troubleshoot and maintain tools including HVLP paint spray guns, grinders, and sanders● Effectively improvises and adapts to workplace challenges as they arise including inclement weather and poorly performing paints or finishes Show less

    • Telvista

      May 2023 - Jul 2023
      Technical Support Verizon Fios

      •Provided exceptional technical support to Verizon Fios internet, phone, and cable customers through various channels, including phone and chat, ensuring timely resolution of issues and inquiries.•Demonstrated exceptional customer service skills, ensuring a positive and professional experience for customers.•Diagnosed and resolved Internet connectivity problems, router, and modem configuration issues.

    • OXya

      Aug 2023 - now
      Jr System Engineer
  • Licenses & Certifications

  • Volunteer Experience

    • Volunteer

      Issued by Harvest Project Food Rescue on Feb 2021
      Harvest Project Food RescueAssociated with Marcos Gonzalez