Basant Ahmed

Experience

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  Arab African International Bank

  Jul 2016 - Aug 2016

  Trainee

  What I had learned :-Open banks account (for individuals and companies).-Issue a debt card and visa internet card (prepaid card).-Issue a checks book.-Loan process.

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  National Bank of Kuwait

  Jul 2018 - Aug 2018

  Trainee

  -Trained at Customer Service, Collection, and Trade Finance Departments.-Collection Department :*Ensure entering all physical cheques & bills that are provided by the branch during the day.*Ensure that all cheques are recorded and completeness in terms of signature, stamps, and simplexon the customer's application form.*Ensure all fees and commissions were deducted.-Trade Finance Department:*FX-Calculations.*How to deal with wire transfers system 'swift'*Issue a letter of guarantees. Show less

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  Arab African International Bank

  Aug 2018 - Sept 2018

  Trainee

  *Trained at Financial control department-General expenses -Control and reconciliation.-Financial reporting ( daily, monthly, weekly).-CBE reporting.-Banking taxation

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  Hassan Allam Properties

  Sept 2019 - Sept 2022

  Customer Service Representative

  *Handling customer's requests and follow up with them.*Completed inquiries and followed up with customers to share findings and offersolutions.*Handling complaints and provide practical solutions.*Analyze information to help make a decision regarding our new projects.*Responsible for updates customer's records to ensure that all data is up to date.*Supported team with sales lead distributions

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  Egyptian tax authority

  Aug 2021 - now

  Tax Reviewer

  مأمور فحص تجاري بمركز كبار الممولين