John Char

John Char

Operations Manager

Followers of John Char1000 followers
location of John CharGreater Philadelphia

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  • Timeline

  • About me

    Product Manager

  • Education

    • Monsignor Bonner High School

      1996 - 2000
      High School Diploma College Prep

      Activities and Societies: Saint Augustine Corps, Soccer Team, Tennis Team

    • Saint Joseph's University

      -
      Bachelor of Science Marketing

      Recipient of Academic Achievement, Food Marketing, and Kane scholarshipsFirst-place winner in St. Joseph’s University Marketing Trade Show Member of St. Joseph’s Rugby Football ClubSt. Joseph’s University Orientation Leader

  • Experience

    • Procacci Brothers Sales Corporation

      Jun 2004 - Oct 2006
      Operations Manager

      One of the largest wholesale produce distributors in North America. Founded in 1948, the company works to develop programs with retail supermarkets, club stores, and the food service industry. The company operates 24/7 and has seven warehouses located at one of the East Coast’s busiest ports on the Delaware River and receives the freshest produce locally, domestically, and globally.During my time as an Operations Manager, I led and managed a total of 85 union employees including 75 QC associates and 10 warehouse associates. I served as a resource and provided training and mentorship for employees in addition to:  Overseeing daily operations of two wholesale produce departments and supervising the unloading and inspection of all incoming products. Collaborating with sales teams to forecast inventory and ensure availability. Show less

    • Unifrutti of America, Inc

      Oct 2006 - Sept 2011
      Account Manager

      Founded in 1984, Unifrutti has become one of the premier produce company’s in the USA and ships an average of one million boxes of grapes per year.As an Account Manager, I negotiated contracts and managed the sale of wholesale produce to Wal-Mart and Costco as well as three distribution centers. During this time I increased sales in the produce segment on an average of 7-10% in 2006, 2007 and 2008. Additionally, I attended 30+ industry trade shows to provide product education and to network with customers and vendors Show less

    • Fiberlink Communications

      Oct 2011 - Jul 2012
      Account Executive

      Fiberlink is an IBM company with over 20 years of experience in mobile technologies. Their solutions provide secure access to corporate resources and information from mobile devices, without compromising the user experience, privacy or data security.As an Account Executive, it was my job to continuously identify and secure new sales opportunities with existing and new customers. I secured over 210K in sales for Information Technology (IT) mobile device management. Created product demos via WebEx and in person; highlighting service features and benefits. Partnered with project management and leadership to provide customer updates, new sales leads, and competitive analysis. Show less

    • MRO

      Aug 2012 - May 2015
      Sales Representative

      An industry leader in Protected Health Information (PHI) disclosure management services. Innovative technology and proven solutions reduce the risk of information breach and provide excellent service for health information disclosure and exchange needs. MRO has been a KLAS Category Leader for Release of Information (ROI) services for two consecutive years. During my time at MRO as a Sales Representative, I was involved in the full cycle sales process; making 50-60 daily cold calls, qualifying leads, meeting with prospects, contract negotiation, and closing. I also had additional responsibilities, such as:  Prepared presentations for health systems regarding MRO’s ROI platform, software advantages, and government initiations directed towards the healthcare industry compliance.  Gained knowledge of Meaningful Use and HIPPA Compliance. Attended 15+ trade shows providing visitors with product demonstrations and information around the benefits of Electronic Direct Secure Messaging. Delivered information around integration with disclosure management systems.Key achievements included:Identifying and securing an opportunity with one of MRO’s top 10 prospects which led to a $500K contract Show less

    • Right At Home

      May 2015 - May 2016
      Sales and Marketing Manager

      Since 1995, Right at Home has grown to include over 300 franchisees to help meet the home care needs of surrounding communities. Each location provides quality senior care, skilled nursing, home health care, and companionship services for temporary and long term disabilities. Right at Home in Philadelphia consists of a small team of 12-15 people.As the Sales and Marketing Manager, I generate and qualify sales leads to add to a growing repertoire of target markets that I’ve created over the past 10 months. I’m constantly engaging with established customers and new prospects every day to build relationships that will grow into trusting partnerships.  Educates families, nursing facilities, and senior living facilities about services and benefits of home care assistance. Serves as a mentor for colleagues by sharing best practices and performance enhancement recommendations. Meets weekly with leadership to discuss new prospects, current industry trends, and competitive analysis.A key accomplishment includes:Created new business opportunities with a high level prospect who opened the door to a previously untapped market. I solely prepared and oversaw a comprehensive application process, arranged various meetings, and earned acceptance into a state program which is currently in approval stages. Show less

    • Project Management Institute

      May 2016 - now
      • Product Manager

        May 2023 - now
      • Product Owner

        Jan 2022 - May 2023
      • Account Manager

        May 2016 - Jan 2022
  • Licenses & Certifications

    • PMC- Level 1

      Pragmatic Institute
      Mar 2023
    • CAPM

      Project Management Institute
      Jun 2018
    • Certified Scrum Product Owner (CSPO)

      Scrum Alliance
      Jul 2019