Patrick Armstrong

Operations Manager

34 followers

Worcester, Massachusetts, United States

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Timeline
About me
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Education
- Dowagiac Union High School
  2010 - 2014
  High School Diploma General Studies
- Van Buren High School
  2012 - 2014
  High School Diploma PC Tech & Computer Networking A / 3.8-3.9 GPA
  Microsoft Academy and Cisco Networking Academy along with Business English classes. Obtained CompTIA A+ certification in 2013. Cisco Networking Academy courses completed: • CCNA Discovery 1 • CCNA Exploration 1 • CCNA Exploration 2 • CCNA Exploration 3 Completed course 70-410 Installing and Configuring Windows Server 2012 in the Microsoft AcademyStudent of the Month during the months of: • September 2012 – Cisco Networking Academy… Show more Microsoft Academy and Cisco Networking Academy along with Business English classes. Obtained CompTIA A+ certification in 2013. Cisco Networking Academy courses completed: • CCNA Discovery 1 • CCNA Exploration 1 • CCNA Exploration 2 • CCNA Exploration 3 Completed course 70-410 Installing and Configuring Windows Server 2012 in the Microsoft AcademyStudent of the Month during the months of: • September 2012 – Cisco Networking Academy • March 2013 – Microsoft • October 2013 – Microsoft • April 2014 – Cisco Networking Academy 2014 Student of the Year – Cisco Networking Academy Instructors: Denis Huffman and David Holmes (retired) Show less
Experience
- RadonServers.com
  Sept 2011 - Mar 2012
  Operations Manager
  Managed all Minecraft/Source game servers remotely via TCAdmin web control panel. Used WHMCS to interact with clients with troubleshooting their game servers.
- SourceHoster.com
  Mar 2012 - Jun 2012
  Operations Manager
  Managed all Minecraft servers remotely via TCAdmin web control panel. Used WHMCS to interact with clients with troubleshooting their game servers.
- GForceServers.com
  Sept 2012 - Sept 2014
  Operations Manager
  Managed support tickets for clients that needed help setting up or repair their game servers. Used software like TCAdmin, McMyAdmin and CPanel/WHMCS to complete the tasks I were assigned. Ran by myself and an old friend I met online, same one for SourceHoster.com and RadonServers.com
- Dowagiac IT3
  Apr 2014 - Jan 2015
  Field Computer Technician
  Converse with customers to determine details of equipment problems. Reassemble computers after making repairs or replacing parts. Travel to customers' stores and offices to service computers or to provide emergency repair service. Reinstall software programs or adjust settings on existing software to fix computer malfunctions. Advise customers concerning equipment operation, maintenance, or programming. Test new systems to ensure that they are in working order. Operate computers to test functioning of parts or mechanisms. Maintain records of computer maintenance work or repairs. Install and configure new equipment, including operating software or peripheral hardware. Show less
- Allthelist.com
  Nov 2015 - Jun 2016
  Cashier
- Four Winds Casinos
  Oct 2016 - Sept 2018
  Surveillance Operator
  Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures. Observe casino or casino hotel operations for irregular activities such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors. Report all violations and suspicious behaviors to supervisors, verbally or in writing. Act as oversight or security agents for management or customers.
- McDonald's
  Dec 2019 - Dec 2020
  Crew Member
- Price Chopper Supermarkets-Market 32
  Nov 2021 - Apr 2022
  Deli Clerk
- Stop & Shop
  Jun 2022 - May 2023
  Asset Protection Associate
- Vangarden Cannabis, LLC
  May 2023 - Apr 2024
  Security Specialist
Licenses & Certifications
- CompTIA A+
  CompTIA
  Feb 2013
- Registered Agent - Product Manufacturer / Cultivator (Vangarden Cannabis, LLC)
  Cannabis Control Commission
  Apr 2024
Honors & Awards
- Awarded to Patrick Armstrong
  Student of the Year Van Buren Technology Center Jun 2014
- Awarded to Patrick Armstrong
  2014 Business Professionals of America Nationals Competition Business Professionals of America Apr 2014 Located at the JW Marriott in Indianapolis, Indiana. Placed 7th in Network Administration Using Microsoft
- Awarded to Patrick Armstrong
  Student of the Month Van Buren Technology Center Apr 2014 Cisco Networking Academy
- Awarded to Patrick Armstrong
  Business Professionals of America 2014 State Competitions Business Professionals of America 2014 Located in Grand Rapids, MIPlacements:Bronze in IT ConceptsSilver in Business Spelling5th Place in Network Administration Using Microsoft
- Awarded to Patrick Armstrong
  Student of the Month Van Buren Technology Center Oct 2013 Microsoft Academy
- Awarded to Patrick Armstrong
  Student of the Month Van Buren Technology Center Mar 2013 Microsoft Academy
- Awarded to Patrick Armstrong
  Student of the Month Van Buren Technology Center Sep 2012 Cisco Networking Academy
- Awarded to Patrick Armstrong
  Business Professionals of America 2012 Regionals Competition Business Professionals of America 2012 Placed 6th in Systems Administration Using Cisco and 5th place in Business Spelling.