Thomas Pandarakalam

Experience

• 

  The Bank of New York

  May 2000 - Dec 2005

  Vector/Tech Support

  • Alternate Data Security Administrator for Vector 4 Banking Software.• Created, analyzed and maintained computerized stats of the Department’s monthly statistical reports and budgets. Constructed graphs distributed to all levels of management.• Troubleshot and resolved hardware, software and network issues for PCs, mainframe based applications, terminals, advanced digital microfilm and reader printers.• Instructed operators on the use of mainframe and PC based applications.• Responsible for departments inventory purchases. Show less

• 

  ENDOCRINE ASSOCIATES OF ROCKLAND, LLP

  Jan 2006 - Dec 2006

  Medical Biller

  • Experienced with billing and posting on the EMR system E-clinical.• Organized and Detailed.• Knowledgeable with Medicare postings, primary and secondary postings.• Responsible for insurance and patient follow-ups and billing inquiries.• Ability to work independently, complete tasks thoroughly and to follow-up on unresolved items.• Well informed about primary and secondary insurance billing as well as participating and non-participating insurances.• Responsible for billing claims out electronically and on paper on a day to day basis.• Responsible for bank deposits and the practices A/R everyday Show less

• 

  St. Dominics Home

  Oct 2006 - Sept 2013

  Coordinator of Support Services

  • Routine visits to different sites to check on the standards of living of consumers. Based on this observation, reports will be made and sent to the directors of the sites in order for issues to be addressed.• Coordinate agency wide computer support services within the agency and contracted vendors.• Assist with IT & Communications media preparations for agency events and meetings.• Maintain records on scheduled and completed IT & communications media activities.

• 

  Westchester Medical Center, a member of WMCHealth

  Mar 2018 - now

  • Reconciles billing and payment data on an automated system to maintain and update receivable status on out of network payments posted on a patients account• Communicates with third party payers by means of correspondence or by telephone to start payment negotiations on accounts that are deemed, underpaid per set guidelines.• Reviews payments to assess if account will be sent for independent dispute resolution• Prepares and submits appeals for independent dispute resolution• Negotiates with third party payors on underpayments• Tracks outcomes• Obtains Medicare Authorizations for Westchester Medical Center and Mid Hudson Regional Hospital• Works collaboratively with other departments to ensure accuracy of patient billing• Responsible for maintaining and implementing new process/procedures based on regulatory updates• Provides good faith estimates to potential patients and processes payments• Any other responsibility as directed Show less • Under minimal supervision, coordinates and schedules all procedures into the scheduling system for all rooms when applicable. • Works as a liaison between physicians/office staff, patients and the service department to provide accurate and complete schedules for procedures. • Provides instruction to patients regarding procedural preparation. Adheres to the policies of the department or facility providing service.• Schedules appointments accurately• Obtains accurate information from physician office• Obtains accurate demographic and financial information for patient registration• Accurately informs patients of correct prep for the test being scheduled• Communicate with patients, family, or representative, hospital departments, and physician offices to obtain necessary patient information to ensure accuracy• Refers patient or representative to the Financial Counselor as appropriate• Demonstrates the ability to be flexible and organized and function well under stressful conditions• Performs other duties as assigned• Schedules and Cancels appointments at patient request• References modality credentialing protocols to assure accurate scheduling• Schedule routine and follow-up appointments Show less

  • Payment Resolution Analyst

    Feb 2022 - now

  • Radiology Scheduler

    Mar 2018 - Feb 2022