Anthony Bagh

Experience

• 

  McDonald's

  Sept 2018 - Jul 2021

  As an Assistant Restaurant Manager at McDonald's, I have a key role in supporting the Restaurant Manager in leading the team to achieve business objectives. I was responsible for managing restaurant operations, driving sales growth, and maintaining high standards of customer satisfaction, quality, and safety.Key Responsibilities: —Support the Restaurant Manager in leading the team to achieve business objectives. —Manage restaurant operations, including front-of-house, back-of-house. —Drive sales growth through effective upselling, marketing, and customer engagement. —Maintain high standards of customer satisfaction, quality, and safety. —Train, and develop crew members to achieve business objectives. —Manage inventory, labor, and cash handling processes. —Analyze sales data and implement strategies to drive growth. —Maintain a clean, safe, and welcoming environment for customers and employees. —Implement company policies and procedures. Show less

  • 2nd Assistant Restaurant Manager

    Apr 2019 - Jul 2021

  • Management Trainee

    Sept 2018 - Mar 2019
• 

  Reliance Retail

  Aug 2021 - Mar 2022

  Store Manager

  As a Store Manager at Reliance Smart Point, I was responsible for leading the store team to achieve business objectives, driving sales growth, and maintaining high standards of customer satisfaction, quality, and safety.Key Responsibilities: —Lead and manage store operations, including customer service, sales, inventory, and cash handling. —Drive sales growth through effective merchandising, marketing, and customer engagement. —Maintain high standards of customer satisfaction, quality, and safety. —Recruit, train, and develop store employees to achieve business objectives. —Manage inventory, labor, and cash handling processes. —Analyze sales data and implement strategies to drive growth. —Maintain a clean, safe, and welcoming environment for customers and employees. —Implement company policies and procedures. —Collaborate with district managers and other store managers to achieve company goals. —Manage store expenses and achieve budget targets. Show less

• 

  Lenskart.com

  Mar 2022 - Dec 2024

  Store Manager

  Learning and Achievement at LenskartAt lenskart i have an incredible learning experience. Working across COCO, and mall stores allowed me to develop a well-rounded skill set and contribute meaningfully to each location.Key achievements include:- 35% sales growth and a 25% increase in NPS Response percentage.- Improved ATV (Average Transaction Value) and UPT (Units Per Transaction) across stores - Played a role in streamlining operations and supporting training department during OJT.- Contributed to BTL marketing strategies to boost customer engagement and attract footfalls What I gained from managing different stores:- Problem-solving: Handled diverse customer issues and operational challenges unique to each store, sharpening my ability to deliver quick solutions.- Team management: Worked closely with teams, ensuring seamless operations and a focus on driving sales.- Leadership: Led efforts to increase sales performance and customer satisfaction while managing the day-to-day operations.- Adaptability: Successfully transitioned between store formats, quickly adapting to different environments, customer bases, and product demands.- Communication: Built strong relationships with teams and customers, fostering collaboration and improving store performance.- Retail strategy: Helped improve ASP (Average Selling Price) through product knowledge and effective in-store promotions, cross selling-upselling techniques Show less

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  BlueStone

  Dec 2024 - now

  Store Manager