
Caio Pinheiro
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About me
Program & Project Manager - PMP®, PSM-I®, CSM®, CSPO®, MBA, ITIL, ISO/IEC 20000
Education

BI International
2011 - 2013MBA MBA Executivo de Gestão Empresarial e Inovação
Anhanguera Educacional
1998 - 2005Graduation Computer Science Bachelor
Experience

Motorola
Jan 2000 - Jan 2001Help Desk
Brazilian Air Force
Jul 2001 - Dec 2002System AnalystProcess documentation, customize training about the company process and airplane maintenance system.

Ingram Micro
Sept 2003 - Mar 2004TraineeParticipate from "Talent Academy", a 6 months project to develop the sales area to work with Sun Microsystems

InterQuattri
Mar 2004 - Aug 2006System EngineerPre & Pos Sales, working in hardware and software solutions offering. Install and configure Sun Servers, Storages and Tape Library in the clients.

Sun Microsystems
Aug 2006 - Sept 2006Support AnalystSupport on Sun Solaris

Hewlett-Packard
Sept 2006 - Sept 2014Americas Regional Delivery EngineeringDesign and implementation of projects with focus on the client; Management activities of the areas based on operational schedule of implementation of improved practices of information technology;Operating in one of the biggest customer of EDS and HP.I have concern for the well being of co-workers and always support the implementation of tasks of daily life;Focus on self study in new technologies.

Capgemini
Sept 2014 - Jul 2015Senior Infrastructure SpecialistConsulting project for Data Center migration of CAIXA Bank which consists on migration of 3 different sites (Rio de Janeiro, São Paulo and Brasilia) to a new Data Center Tier 4 located in Brasília (in partnership with the Banco do Brasil in Digital City).Responsible to provide consulting in x86/64 Platforms and SPARC.The job is to bring the whole team's expertise in migration projects and instruct CAIXA with best practices of the market that may be used in their environment.I acted in two stages of the project, conducting and implementing the migration of the datacenter of São Paulo and planning and early migration from Brasília datacenter. Show less

NoLimits Consulting
May 2016 - Mar 2018Service ManagerActing as Service Manager, my job duties are customer service, process improvement, decision making, managing processes, staffing, planning, analyzing information, developing standards, managing third-parts service providers, emphasizing excellence.

Olisipo
May 2016 - Apr 2018Infrastructure SpecialistActing as Service Manager at noLimits Consulting

DXC Technology
Apr 2018 - nowProgram & Project Manager
Jul 2018 - nowProject Manager
Apr 2018 - now
Licenses & Certifications
- View certificate

Certified ScrumMaster (CSM)
Scrum AllianceMar 2020 - View certificate

Professional Scrum Master I (PSM-I)
Scrum.orgMar 2020 - View certificate

Certified Scrum Product Owner (CSPO)
Scrum AllianceMar 2020 - View certificate

ITIL® Foundation Certificate in IT Service Management
AXELOS Global Best PracticeJun 2018 - View certificate
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AWS Certified Solutions Architect – Associate
Amazon Web Services (AWS)Feb 2022 - View certificate

Microsoft Excel for Project Management
Instructing.com - Joseph PhillipsJul 2023 - View certificate

Project Management Professional (PMP®)
Project Management InstituteDec 2017 
VMWare Certified Professional 5
VMwareOct 2012- View certificate

Microsoft Certified: Azure Fundamentals
MicrosoftOct 2020 - View certificate

ISO/IEC 20000 Foundation
APMG InternationalJul 2018
Languages
- enEnglish
- spSpanish
- poPortuguese
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