Deep Enrich
Mahendiran B
Customer Support Engineer
190 followers
Chennai, Tamil Nadu, India
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About me
Senior Technical Lead
Education
Annamalai University
1999 - 2003Bachelor of Engineering - BE Computer Science
Experience
Shree communication products
Jul 2006 - Jul 2007Customer Support EngineerDeputed to Avaya Globalconnect Ltd
Rt Outsourcing Services Limited Delhi
Aug 2007 - Jun 2008EngineerDeputed to Avaya Globalconnect Ltd
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AGC Networks Limited (Black Box Limited)
Jun 2008 - Sept 2015Team Lead
Oct 2010 - Sept 2015Senior Engineer - Technical Support
Jun 2008 - Sept 2010
Servion Global Solutions
Sept 2015 - nowSenior Technical Lead
Oct 2023 - nowTechnical Manager
Sept 2015 - Sept 2023
Licenses & Certifications
Verint WFO v15.1 - Foundations Course
Verint-Systems
Data Exchange Framework v3 4 Fundamentals
NICE LtdNexidia Analytics v12 Fundamentals
NICE LtdNICE Interaction Management 4.1
NICE LtdNice Interaction Management R4.1 - Migration from 8.9 and 3.x
NICE Ltd
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