Thomas Wilson

Experience

• 

  Vanguard

  Oct 2006 - now

  • Senior brokerage leader responsible for ~60 people across three cross-site business lines: Equity, ETF and Option Block Trading, Post-Trade Support, and Order Management• Led strategic assessments of key offer decisions, including: fractional share or "notional" trading capability, payment for equity and option order flow, and complex option trading.• Chair Vanguard's Brokerage Operating Committee, responsible for senior level oversight and offer decisions• Lead Brokerage talent efforts, including creation of development program to attract high-potential, diverse talent• Sponsoring equity and ETF trade lab efforts, experimenting and designing new client trading experiences Show less Arizona site leader and senior leader responsible for ~100 people across four cross-site business lines: Securities Borrowing & Lending, Asset Servicing (Corporate Actions), Clearance & Settlements, and Client Asset Safekeeping (Vault). Site lead for Arizona Specialty Brokerage team• Conceptualized and strategically enhanced Margin offer, right sizing rate structure and driving over $1M in annual revenue• Sponsored Vanguard’s implementation of 2017 industry shift to T+2 settlement with seamless client and operational impact• Developed brokerage revenue strategy assessment, including proposal to restructure Securities Lending program and launch fully paid lending capability• Sponsored creation of digital pathway to enable scale and automate voluntary corporate actions submissions, resulting in 50%+ adoption rate and reducing call volumes by 40%• Moved physical safekeeping of customer certificates to reduce oversight and improve the client experience, including a 50% reduction in restricted stock sale processing and 30% FTE reduction• Led department people strategy for talent management and performance management processes, facilitating senior-level calibrations and creating diverse talent attraction and succession planning programs Show less • Promoted to cross site leader of Margin group, responsible for 20 people maintaining compliance of cash and margin customer accounts pertaining to FINRA and Federal Reserve Board payment rules.• Provided oversight, accountability, and owned decisions that had cross departmental impacts. Owned several high-visibility/complexity Written Supervisory Procedures, key person for regulatory exams to explain controls.•~50 FTE avoidance by foreseeing future state Money Market Reform impacts and influencing technology build•Led partnership with IT to transform Margin operating model, automating 60% of workflows and 80% of client outreach•Collaborated with key segment partners to implement Margin education strategy for clients, crew, and leaders• Cultivated close business partnerships with key stakeholders (Compliance, IT, Legal,Trading Services) to drive business results, including providing ongoing ownership of crew/leader education. Show less

  • Head of Equity, ETF, & Option Trading

    May 2020 - now

  • Head of Brokerage Trading Operations

    Apr 2016 - May 2020

  • Margin Manager

    Sept 2013 - Apr 2016

  • Margin Supervisor

    Sept 2010 - Sept 2013

  • Margin Administrator

    Nov 2008 - Sept 2010

  • Credit Associate

    Sept 2007 - Nov 2008

  • Equity Trader

    Oct 2006 - Sept 2007