Deneen Davis

Experience

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  AT&T/ Lucent Technologies

  Sept 1983 - May 2000

  Sales/ Account Management/ Business Analyst

  Sold, Designed, managed, and implemented AT&T/Lucent Technology small-medium size systems for over 17 years. Provided marketing, task management, and administrative support for small-medium systems and data center operations•Managed and led, Administered, designed, configured, installed and coordinated multiple small-medium voice system over a 15 year period.•Sold and consulted with customers and stakeholders as an account manager, Multi -Millions of dollars in small-medium IT/Telecommunication Voice and Data solutions as a top producer and won many promotional trips.•Responsible for managing and implementing all business-building and relationship-building expectations with uniquely assigned accounts and customers. Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts. •Consistently met and exceeded department expectations for productivity and accuracy levels.•Researched and customized service proposals for clients. •Provided Service Strategy, Financial Management, and Business relationship management Services to clients.•Conducted and provided service transition, service operation, and problem resolution for customers’ installations. •Utilized change management techniques•Established installation Site Walks (Pre surveys) Administered development and administration of Government Account. •Managed/Led and coordinated engineering counterparts to ensure uniform product specifications. • Achieved a surpassed the goal by 115% or more the monthly quota Responsible for negotiating, reconciling Government accounts (i.e., FBI, U.S. Postal Service, D.C Government) and other major accounts Forged new relationships and increase targeted sales volume by 30% in an 18 month period. Received top sales awards /recognition for high sales volume, for 12 consecutive years including 100% award. Doubled & tripled sales profit margin each year for the branch office for seven consecutive years. Show less

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  Great Falls Chase HOA BOD

  Jan 1998 - now

  TREASURER AND COMMUNITY CHAIR

  Manage the community like a little city from budget to vendors. Starting years of 200,000 to over 1 million dollars. The HOA consists of single family homes and town homes. Its a planned community at which planning is what i do best

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  UUNET/ WorldCom (Now it Verizon Business)- Finance Department

  May 2000 - May 2002

  System Analyst /Project Manager

  PM that provided systems consulting services including project planning and supervision of systems analysis and design including requirements definition, user support activities, testing and documentation. Areas of expertise include global telecommunications network selling, billing, and auditing systems, and financial systems. WAN/ MAN knowledge used.• Managed analysis, design and testing activities for payroll and bill pricing systems.• Developed support diagrams using Visio and documentation to support the new development efforts.• Worked to develop a System Requirement Specifications document to automate the financial auditing system. • Coordinated and led meetings with key project stakeholders (i.e., Executive Sponsors, Sales, Product and Engineering Managers, and Project Staff) to identify validated solutions, requirements, process flows for implementing new products and services. • Performed root cause analyses for project utilizing VPN, Wireless, Virtual Satellite, Private Label Dial, and Resellers technologies.• Completed all projects on or before the stated timeline. Show less

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  Weichert, Realtors

  May 2002 - Oct 2019

  Top producer licensed realtor/ SENIOR REAL ESTATE SPECIALIST

  Top Producing Realtor • Sold over $8 million dollar homes per year, since 2004. • Strong Marketing campaign• Maintain nationwide Top 5% Executive Sales status consistently since 2005.• Implement new software and upgraded existing software on servers and on individual workstations • Maintains realtor office hardware and software systems; perform software and servers upgrades. • Reconfigure office systems to support wireless technologies.

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  Computer Sciences Corporation

  Apr 2006 - Oct 2012

  Project Manager /Systems Engineer ITIL v.3, Six Sigma Top Secret Clearance

  Project Manager, Business Analyst 04/2006 to 05/2012Computer Sciences CorporationExperienced IT professional that has managed the front line, worked within the PMO, involvement with the project team and customer on a daily basis with SCRUM meetings Guides the planning, direct and continuously monitors all project resources, improve and update the project plan, and provide clear and timely reports in compliance with management reporting guidelines. Utilized Change Management and monitored, controlled and communicated the critical part of the project ensuring that tasks stays on schedule and provide quality deliverables within budget. Focused on communication for the customer and stakeholders by reporting status as well as expectation management and provided many presentations Notable Accomplishments: Managed and coordinated daily operations information with Director of Communication and Network Services and Principal Technology Architect to finalize designs, confirm requirements, and facilitate project task with subject matter experts to completion. Collaborated with upper management Deputy Team Lead (Technical Support) Business AnalystCSC - Missile Defense Agency MDAA System Administration leader that managed a group of professional that provided Technical Support and System administration support for the Missile Defense Agency (MDA) contract. Managed a group of technical support and worked in highly secured environment Implemented several projects (example:, CAC sled , PC conversion etc) Provided innovative thinking of information security audits and statistical reports to senior management to show possible computer and network vulnerabilities. Managed and maintained Active directoryevaluated systems and systems engineering processes. Performed Security scans audits and removed unsecured information from system and networks. . . Provided Change Management processes Show less

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  Hewlett Packard Enterprise

  Apr 2013 - May 2015

  SEPG Lead (Software/System Engineer Process Group)

  A leader that drives and defines, implements and monitors enterprise level processes for application management across different functional teams. Advance subject matter knowledge to complex business issues and is known as a subject matter expert. Contributes to the development of new ideas and techniques. Works on complex problems and projects where analysis of situations or data requires an in-depth evaluation of various factors for systems and software. Exercise significant independent judgment within broadly defined policies and practices to determine the best method for accomplishing work and achieving objectives. Leads and provide expertise to functional project teams and participate in cross-functional initiatives. Expert in providing direction, guidance in processing improvements and establishing policies. Self-direct activities act as a liaison between client and technical groups, using superior communication skills to elicit, document, analyze and validate requirements. Show less

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  Western Governors University

  Nov 2018 - now

  Senior PM
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  Coldwell Banker Residential Brokerage

  Oct 2019 - now

  Licensed Realtor