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Kayla Wu

Kayla Wu

Operating Intern

Followers of Kayla Wu329 followers
location of Kayla WuSeattle, Washington, United States

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  • Timeline

  • About me

    Business Intelligence Engineer @ Amazon | Ex-Accenture, Didi

  • Education

    • University of Rochester - Simon Business School

      2021 - 2022
      Master of Marketing Analytics Marketing Analytics, Business

      Key Courses:Big Data, Predictive Analytics Using Python, Predictive and Causal Analytics in R, Pricing Analytics, Social Media and Text Analytics.

    • Sun Yat-Sen University

      2014 - 2018
      Bachelor of Business Administration (B.B.A.) Tourism and Hotel Management

      Activities and Societies: Activities: Volunteer at the 9th Management Forum, Leader at Buddy Program. Societies: Students’ Career Development Association, HTM(Hong Kong, Macau, Taiwan) Department of Student Union, Dancing Society Department Minister of Students’ Career Development Association, Secretary of HTM Department of Student Union, Student representative of China Communist Youth League for Class of 2014

    • Oklahoma State University

      2016 - 2018
      Bachelor of Science (B.S.) Hotel, Motel, and Restaurant Management 4.0/4.0

      Activities and Societies: Took leadership role at Chef Event, Cowboy Cousins.

  • Experience

    • Bridal Teahouse Hotel

      Jul 2015 - Sept 2015
      Operating Intern

      • Built the first hotel in Mainland China from 0 to 1, including operation, benchmarking, standalization building, etc.• Rotated in Front Desk Department, Housekeeping Department, and BOH Department:• Communicated and helped with more than 100 guests worldwide • Developed strategic report and gave suggestions.

    • OSU NORTH DINING

      Sept 2016 - Dec 2017
      Student Manager/ Frontline Server

      • Led Taylor's Front of House Team to serve 300+ customers, generating $3,600+ revenue.• Assisted the supervisor and other employee to ensure optimal efficiency in food delivery and identify places for improvement.• Worked on food product line, face-to-face communication with customers.

    • Becky's Fantasy (China's Top 3 Fashion/Lifestyle Influensor)

      Jun 2017 - Sept 2017
      Marketing Intern

      • Assessed data of 1.39 million Wechat subscribers for performance review.• Created word counts of 100 heated article subtitles with Python to help editors capture viral spreading wording in subtitles for click-thru-rate optimization.• Facilitated creation of sponsored content on Wechat and Weibo.

    • Statistics Center

      May 2019 - Jul 2020
      Statistical Analyst

      • Compute financial performance indicators to identify existing economic concern and offer suggestions to assist in policy planning.• Monitor key economic indicators to produce summary tables of monthly and quarterly economic statistics.• Planned pipeline for publication work, directed and coordinated with 14 analysts to provide deliverables.• Built 5 procedural manuals for colleagues to structure asset management, leading to higher efficiency and work satisfaction.• Manage official website daily to ensure up-to-date, accurate content for all stakeholders. Show less

    • Accenture

      Sept 2020 - Jan 2021
      Business Analyst

      • Aggregated and cleaned data from different sources using Python and SQL.• Built and trained statistical models using two Machine Learning techniques (Random Forrest and Support Vector Machine) to predict sales volume and revenue with 5% MAPE.• Conducted 30+ customer interviews and boosted machine learning model deployment.

    • DiDi

      Mar 2021 - Aug 2021
      Data Scientist

      Worked in the Product Safety Team and strived to provide a safe car-hailing experience for riders. Collaborated with Product, Operations, and Engineering Team.• Delivered deep historical context for the Product team using Hive SQL and Dashboards. • Tracked key metrics and conducted the diagnostic analysis for management.• Built Xgboost classification and time series model to help specialists identify high-risk regions; recognized by management level stakeholders.

    • University of Rochester - Simon Business School

      Jan 2022 - Mar 2022
      Graduate Teaching Assistant

    • Amazon

      Apr 2022 - now
      Business Intelligence Engineer

  • Licenses & Certifications

    • Introduction to Python

      DataCamp
      Aug 2020

    • Jodi Glickman on Pitching Yourself

      LinkedIn
      Jul 2020
      View certificate certificate

    • Official Statistics for SDGs

      United Nations ESCAP
      Mar 2020

  • Volunteer Experience

    • volunteer and leader

      Issued by Business school, Sun Yat-sen University, on Jan 2015
      Business school, Sun Yat-sen University,Associated with Kayla Wu