
Bernadett Polgar
Sales Assistant

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About me
Technical Support Specialist at Teleperformance
Education

Jurisich Miklós Grammar School
2012 - 2017Certificate of Bilingual Secondary Education- Physics, Mathematics, Geography, Chemistry, and Civilization were taught in English

Management Center Innsbruck
2022 - 2024Master's degree International Business and Management
Universidad de Huelva
2020 - 2020Erasmus+ Exchange Semester Business Administration and Management, GeneralI have participated in the Erasmus+ Exchange Program and spent my 6th semester in Spain- Spanish Economy- Entrepreneurship- Financial Management- Spanish A1 beginner class

Budapest Business School
2017 - 2021Bachelor's degree Business/Commerce/Marketing 5 (Excellent)Commerce and Marketing in English majoring in Commerce Communication- Economic and basics of Business subjects: Economics, Business Law, Introduction to Finance, Introduction to Accounting, International Economics, Logistics, CRM - Marketing studies: Marketing, Market Research, Management of Commerce - Second foreign language: Foreign Language for Business (German) - Communication-related subjects: Online Communication, Marketing Communication, Commerce Communication, PR
Experience

Dm drogerie markt GmbH
Jun 2016 - Aug 2017Sales AssistantI spent 2 summers working in DM, it was a student job during the vacation period.Main tasks:- Being responsible for processing cash and card payments- Giving advice and guidance on product selection to customers- Stocking shelves with merchandise- Arranging the products, pricing, labels, changing the store layout

Camp Chipinaw & Silver Lake
Jun 2018 - Aug 2019Summer StaffI have participated in the Camp Leaders program two times. In the summer of 2018 and 2019, I worked in the United States as a summer camp staff member. I gained independence as I traveled to a different continent alone, I developed life skills, learned the importance of effective teamwork, as well as, I met and became friends with amazing people from all over the world. I became more confident speaking in English and more open to the upcoming new adventures. Since my time in the US, my desire to get to know the world has become even stronger.After my working period had ended, I could travel around the West Coast and Hawaii. It was an amazing life-long experience. Show less

Desigual
Sept 2018 - Jun 2019Sales AssistantI was working part-time in my 2nd year of university. Main tasks:- Ensuring high levels of customer satisfaction through excellent sales service- Maintaining outstanding store condition and visual merchandising standards- Being responsible for processing cash and card payments- Processing the products coming into the store, pricing, labels - Keeping up to date with special promotions and putting up displays

BPW Bergische Achsen KG
Oct 2020 - Dec 2020Marketing InternResponsibilities as a Marketing Intern:- Daily marketing-related and administrative tasks - Social media content writing in English- Assisting in the implementation of promotional activities- Translation work (Hungarian to business English and vice versa)

Teleperformance
Mar 2021 - Sept 2021Technical Support Specialist-Providing daily support to users, including answering questions, analyzing problems, and troubleshooting different technical issues-Communicating clearly and effectively with end-users, colleagues, and management to quickly resolve issues and ensure customer satisfaction-Quickly identifying problems, form solutions, and excuse step-by-step troubleshooting procedures-Good knowledge of certain operating systems and relevant hard- or software-Problem solving skills, serenity in challenging situations -Using time management skills effectively Show less
Licenses & Certifications
- View certificate
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Business English Certificate 97.5 (C2 Proficient)
International Business Management Institute (IBMI) - View certificate
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EFSET English Certificate 78/100 (C2 Proficient)
EF Standard English Test (EF SET)
Languages
- enEnglish
- huHungarian
- geGerman
- spSpanish
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