Ildiko Heder

Experience

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  Leo Burnett

  Nov 2001 - Apr 2004

  Print Production Manager

  - develop and manage the agency’s multinational client’s campaigns from planning to production using sheet-fed offset technology, based on own recommendation - research eligible subcontractors and identifying suitable partners to ensure cost control and timeliness, negotiating contracts- monitor press and pre press operations to ensure print quality and detect malfunctions- liaise and negotiate with customers and external suppliers - building significant pipeline with new opportunities- identify opportunities for sales and innovation- establish, maintain, grow customer relationships- achieving targets by generating and closing new business Show less

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  Hamu & Gyemant Publishing Ltd

  Sept 2005 - Feb 2008

  Print Production Specialist

  - coordinate and oversee the operations in the print production field of the publishing house - producing weekly, monthly magazines and periodicals, using web offset and sheet-fed offset technologies- schedules, plans to meet sales or production target and deadlines- liaise and communicate daily with suppliers, customers, studio, editors, management team- maintaining strong relationship and trust with key decision makers- understand customer’s strategic objectives, buying criteria, decision making process and how we can add value - plan and manage work flows based on customer needs and technology possibilities- looking for innovations, new technologies - providing training sessions Show less

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  Print Guide Ltd

  Feb 2008 - Oct 2014

  CEO / Key Account Manager

  - maintain the entire international customer portfolio - establish, manage high quality customer services with national, international customers - building strong relationship and trust with key decision makers- search, identify new opportunities to develop profitable growth in business - contribute to customer strategy and identify ways to ensure their and my business objectives are achieved - manage quoting & contract negotiations with customers and vendors- managing the legal and accounting services - achieving targets by generating and closing new business Show less

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  Winc Australia

  Feb 2015 - Oct 2019

  - managing an existing Facility and Education account portfolio- looking after Age Care, Health Care account, Hospitals, Government accounts, Universities, Public and Private schools, Industrial accounts- focusing on selling Medical supply, Wound care, Continence, Hand Hygiene, Washroom consumables, Janitorials, Chemicals, PPE, Safety products- building long-term sustainable relationship and trust with customers- contribute to customer strategy, understand customer’s strategic objectives, buying criteria, decision making process and how we can add value - ensuring client needs are identified and met by taking proactive approach to all aspects of account management and service delivery to clients- managing site inspections and provide technical expertise- significant product knowledge on available hygiene, safety products or innovations- understanding of the health, hygiene, safety related legislation, standards, policy- recognize health, hygiene, safety hazards across customer operation and implement health, hygiene, safety programs tailored to customer needs- building significant pipeline with new opportunities- deliver, implement and exceed on sales budget and annual sales plan- identify opportunities for sales and grow customer portfolio Show less - looking after Mid Market customer’s print and promotional marketing requirements & campaigns- provide ongoing support to the Print Account managers- liaise with internal teams and external vendors- set up new print & promotional marketing items, maintain the existing products- managing the replenishment process and sales orders, creating & maintaining codes, preparing quotations & artworks, reporting on fortnightly basis- monitoring productions in the print & promotional marketing field- building long-term sustainable relationship and trust with customers- contribute to customer strategy, understand customer’s strategic objectives, buying criteria, decision making process and how we can add value - identify opportunities for sales and grow customer portfolio Show less

  • Account Manager - Facility / Education

    Nov 2017 - Oct 2019

  • Internal Account Manager - Print

    Feb 2015 - Nov 2017
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  Blackwoods

  Jan 2020 - now

  Account Manager