Lisa Hall

Experience

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  Napa State Hospital

  Feb 2001 - May 2006

  Network Administrator/IT Supervisor

  • Supervised staff of eighteen, including Computer Operators, Programmer Analysts, and Information Systems Analysts maintaining smooth operations of the Information Systems Department and providing optimum service to users.• Represented the Information Systems Department at hospital management meetings, sharing information with other departments and explaining technical issues to non-technical managers.• Operated and oversaw production and development network, ensuring continued operation of the hospital’s Information Technology infrastructure.• Identified possible new technological solutions to meet the needs of Information Technology staff and the user community.• Participated in workgroup to evaluate text of the HIPAA Privacy and Security rules and determine implementation strategies, meeting federal legislation compliance requirements. Show less

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  California Department of Mental Health

  May 2006 - Aug 2008

  Network Administrator

  • Operated and oversaw production and development network, ensuring continued operation of the Information Technology infrastructure.• Communicated regularly with State Hospital and Psychiatric Programs on technical issues and ongoing projects, providing assistance to less experienced staff and supporting new technologies.• Installed and configured Credant Encryption servers at State Hospitals and Psychiatric Programs, meeting requirements of state mandates.• Determined feasibility, tested, and implemented BlackBerry infrastructure for DMH Headquarters, improving ease of critical communications outside of business hours or when travelling.• Planned, coordinated, and partially implemented BlackBerry infrastructure for State Hospitals and Psychiatric Programs, increasing communication between facilities and Headquarters..• Migrated network infrastructure at two Psychiatric Programs, progressing toward a standard platform for all of the Department of Mental Health facilities. Show less

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  California Office of Systems Integrations

  Aug 2008 - Feb 2009

  Network Administrator

  • Administered production network for multiple large-scale projects enabling uninterrupted access to resources for internal OSI users as well as public users.• Researched, analyzed, and resolved technical issues, ensuring smooth operation of information technology equipment in support of a state agency managing multiple large-scale projects benefiting the public.• Evaluated and proposed new technological solutions, providing required resources to projects.• Facilitated implementation of new technologies, keeping information technology infrastructure current.• Provided first and second level support to end users on department standard technologies, facilitating efficient work performance by OSI employees. Show less

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  California Department of Conservation

  Feb 2009 - Feb 2016

  Server Administrator

  • Manage and maintain enterprise server and storage network• Administer and maintain Windows Servers• Administer and maintain Active Directory, DNS, and DHCP• Configure and maintain Group Policy• Administer vSphere infrastructure• Administer Credant Encryption Server• Serve as project lead on various software and hardware implementations• Provide second level support to Service Desk staff• Deploy Microsoft patches and applications to servers and workstations utilitizing Microsoft Systems Center Configuration Manager.• Identify and research possible new technological solutions to meet the needs of Information Technology staff and the user community Show less

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  Finance of America Holdings

  Apr 2016 - Aug 2018

  • Manage geographically dispersed server and storage team of 4 systems engineers• Manage and maintain enterprise server and storage network• Administer and maintain 1000+ Windows Servers• Administer and maintain Active Directory, DNS, and DHCP• Configure and maintain Group Policy• Administer and maintian vSphere infrastructure• Administer Veeam Backup and Recovery• Provide second level support to Service Desk staff• Identify and research possible new technological solutions to meet the needs of Information Technology staff and the user community Show less

  • Manager, Server & Storage

    Oct 2016 - Aug 2018

  • Senior Systems Engineer

    Apr 2016 - Oct 2016
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  CMG Financial

  Aug 2018 - Aug 2019

  Senior Systems Engineer

  • Participated in planning disaster recovery strategy and implemented disaster recovery solution for critical servers using Azure Site Recovery.• Managed O365 environment, including configuration changes, eDiscovery tasks, and 3rd level support.• Led project to migrate 1600+ mailboxes to Office 365, implementing appropriate security measures such as multi-factor authentication, Conditional Access, Office Message Encryption, Exchange Online Protection (as part of O365), and Advanced Threat Protection.• Created end user documentation for new O365 environment.• Researched and implemented endpoint protection for CMG’s physical desktop and laptop computers.• Managed and maintained Active Directory and related components, such as DNS, DHCP, and Group Policy.• Managed external DNS.• Maintained Windows server environment (approximately 150 servers) as well as Linux virtual appliances.• Administered VMware vSphere infrastructure in two datacenters.• Identified possible new technological solutions to meet the needs of Information Technology staff and the user community.• Participated in hiring of additional IT staff. Show less

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  Optm

  Sept 2019 - May 2022

  Senior Systems Engineer

  Provide excellent technical and customer service to Optm's clients. Primary roles are Microsoft Server, Microsoft Active Directory and related technologies, Microsoft 365, Azure, VMWare.

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  AccessIT Group

  Jul 2022 - May 2023

  Senior Cloud Engineer
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  State Compensation Insurance Fund

  May 2023 - now

  Information Technology Specialist II