Richard Castillo

Experience

• 

  State Farm ®

  Nov 2019 - now

  Sales Account Manager

  In my current position I make excellent use of the various tools that State Farm provides to help assist customers with their needs. I also utilize my knowledge of different insurance products and coverages to help customer's navigate State Farm's various products. Daily I handle incoming calls to the office, complete service tasks assigned to customer's profiles and customer complaints. Furthermore, I communicate with my team, State Farm underwriters and State Farm claims to ensure effective workflow and understanding of the tasks presented to me. Show less