
Harikesh R
Senior Analyst

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About me
IT Support Engineer, Desktop Support, Hardware and networking
Education

Hindustan College of Engineering - Chennai - TN
2005 - 2008Bachelor of Technology (B.Tech.) Information Technology 67%
Hindustan University
2005 - 2009Bachelor of Technology (B.Tech.) Information Technology
Experience

HCL Technologies
May 2011 - Dec 2012Senior Analyst- A service desk engineer is a front-line computer technician who interacts directly with customers. - Handling Technical Issues related to Servers / PCs / Printers / LAN hardware.- Server & Desktop operating systems / E-mail / Intranet / Desktop applications.- Having Knowledge of Windows Server 2003 / 2008 and Active Directory for maintain user accounts.

Tata Consultancy Services
Apr 2013 - Nov 2015IT Support Engineer• Perform the communications link between organization and customers.• Work as an association looking into the hardware, software, training and standardization of computer systems.• Maintain updated inventory of all hardware and software.

HDFC Bank
Feb 2016 - Aug 2016IT hardware enginerrInstallation, Configuration and Troubleshooting of O.S. Guide to Managing & Maintaining your PC• Installation Computer Assembling & Dissembling. Managing & installation of window Win-7, XP, Vista, professional• Installing and configuring new update & drivers of Software
Licenses & Certifications

CCNA
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