
Panos Markou
Main restaurant service at Eden Hotels & Resorts

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About me
Hotel Manager
Education

Leading Quality Assurance
2009 - 2009Inhouse Training Upfront, Guest Care SkillsInhouse training for FrontOffice & Reservations associatesaccording to the standards of "The Leading Hotels of the World"

Goldaxia, Signature Worldwide Bus. & training solutions
2010 - 2010Inhouse training WOW Communication WorkshopInhouse training at Classical Hotels& Resorts

Global Training
2005 - 2005Seminar Event Management Seminarin collaboration with Euro science & Kariera Seminars
Experience

Eden Beach, Plaka Hotel Club, Drepanon, Greece
Jun 2001 - Sept 2001Main restaurant service at Eden Hotels & ResortsSummer season 2001

National Organization of Telecommunications OTE
Dec 2001 - Jun 2002Customer support, Information serviceprovide information- customer support

Parthenon Hotel, Airotel Group
Jul 2003 - Aug 2004Front office-Doorman-Bellmanguest service, luggage handling, rooming

NJV ATHENS PLAZA
Jan 2005 - Jan 2005Banquet department, part time employeeService Banquet department

The Margi Hotel
Jan 2005 - Jan 2005Banquet Department , part time employeeService Banquet department

HOLIDAY SUN HOTEL POUNTA
Apr 2005 - Oct 2005Front DeskFront Desk associate for the Summer season of 2005

Classical Hotels & Resorts
Jan 2006 - Jan 2006Banquet department at Classical Vouliagmeni Suites, part time employeeService Banquet department

Grecotel S.A.
Jan 2006 - Jan 2006Banquet department at Olympia Convention Center at Olympia Riviera Resort, part time employeeOlympia Convention Center at Olympia Riviera Resort, Kyllini, Peloponnese

The Leading Hotels of the World - King George II Palace
Jul 2006 - Jan 2007Front Desk at King George Palace Hotel, Six months traineeMember of The Leading Hotels of the WorldThe best hotel in Greece ranked among the 100 Top European hotels in the Condé Nast Traveler 2006 and 2007 Readers' Choice Awards, also honoured by the magazine in its 2005 Hot list and its 2007 and 2008 Gold lists and ranked among the 500 World's Best Hotels 2009 by Travel + Leisure Magazine.

The Leading Hotels of the World - King George II Palace
Sept 2008 - Mar 2011Front Desk at King George II Palace HotelMember of The Leading Hotels of the WorldGuest recognition award of Excellence 2009, Highest score overall, from the leaders club of the Leading Hotels of the World. A legend since 1936, the Classical King George Palace has been home to Kings, Princes, Presidents and Athenians alike. The best hotel in Greece ranked among the 100 Top European hotels in the Condé Nast Traveler 2006 and 2007 Readers' Choice Awards, also honoured by the magazine in its 2005 Hot list and its 2007 and 2008 Gold lists and ranked among the 500 World's Best Hotels 2009 by Travel + Leisure Magazine. Show less

Starwood Hotels & Resorts Worldwide, Inc.
Mar 2011 - Sept 2012The Romanos Resort features extensive grounds with indigenous trees and plants, and overlooks The Dunes Beach. Stretching for over 1km, the beach is washed by the warm clear blue waters of the Ionian Sea. The perfect location to enjoy unrivaled relaxation and experience the authenticity of the surrounding environment. Front office tasks, at guest's disposal for check in/check out procedure, guest pampering whenever needed, concierge tasks
Front Office Team Leader at The Romanos A Luxury Collection Resort
Mar 2012 - Sept 2012Guest Service Agent at THE WESTIN at NAVARINO DUNES
Mar 2011 - May 2012

Jumeirah Group / Jumeirah Hotels & Resorts
Oct 2012 - Mar 2013Front Office Team Leader, Al Qasr Madinat JumeirahAl Qasr means 'The Palace' and is the centre-piece of Madinat Jumeirah and is designed to reflect a Sheikh's summer residence.www.jumeirah.com

Starwood Hotels & Resorts Worldwide, Inc.
Mar 2013 - Jan 2014Assistant Front Office Manager at The Romanos A Luxury Collection Resort
Nikki Beach Hotels & Resorts
Feb 2014 - Nov 2014Room Division ManagerNikki Beach Hotels & Resorts is a luxury lifestyle hotel management company developing upscale properties in highly desirable resort and urban locations.

Cretan Pearl Resort & Spa
Feb 2015 - Sept 2015Rooms Division Managerhttp://www.cretanpearl.comLocated on the marvelous west coast of the island of Crete and only 15 km from picturesque Chania Town, Cretan Pearl Resort and Spa stretches its excellence along 13 acres of pure and tranquil elegance with panoramic vistas towards the Mediterranean Sea. Destined for the discerning traveler, Cretan Pearl Resort and Spa boasts luxurious accommodation selections, a world class Spa of 2.000 sq. meters, 2 exquisite restaurants -Rafale Mediterranean Restaurant and Tamarind Indian Fusion Restaurant-, 2 stunning sea-water swimming pools, 1 kids pool and amazing communal spaces flaunting a vast selection of high-end services and facilities. Come, share the paradise with us! Show less

Casa Delfino Hotel & Spa
Feb 2016 - Dec 2018Operations
KapisArt Special Moments, Handmade Creations
Jan 2017 - Oct 2019Business OwnerHandmade Creations, Jewellery, Wedding & Baptism decoration, Event planning

SanSal Boutique Hotel
Mar 2020 - Jan 2023General Manager
Grecotel Hotels & Resorts
Jan 2023 - Oct 2024Hotel Manager
Domes Zeen Chania, a Luxury Collection Resort, Crete
Dec 2024 - nowHotel Manager
Licenses & Certifications

GDPR Specialist and DPO Certificate
ΕΛΛΗΝΙΚΑ ΚΕΝΤΡΑ ΔΙΑ ΒΙΟΥ ΜΑΘΗΣΗΣNov 2019- View certificate

First Aid Courses for citizens
Hellenic Red Cross - Samaritans, Rescuers and Lifeguards SectorJul 2014 
Events Managment
Kariera.gr | Careerbuilder GreeceJan 2005
Upfront Guest Care skills
LQA - Leading Quality AssuranceSept 2009
Goldaxia, WOW communication workshop
Signature WorldwideSept 2010
Languages
- enEnglish
- geGerman
- itItalian
- grGreek
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