Daniela Baca Quiroz

Experience

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  KIVA MOON

  Jul 2020 - Aug 2023

  Operations Manager

  • Distributed OX-VIRIN Disinfectant Ready to Use to ensure a clean and safe environment.• Operated specialized equipment for environmental and surface disinfection to maintain high standards of disinfection.• Operated specialized equipment for fumigation and pest control to prevent infestations and protect the health of those in the environment.• Manage internal logistics to ensure smooth operations and efficient use of resources.• Control inventory and costs. • Supervised and managed equipment for proper maintenance and functionality.• Supported social media and marketing efforts to promote the company's brand and services.• Enter client information into online forms for travel documentation to facilitate their travel arrangements.• Proofread, revise, and/or translate documents in English and Spanish to ensure accuracy and clarity of communication. Show less

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  United Nations

  Jan 2021 - Mar 2021

  Intern

  • Proficiently summarized, edited, and proofread documents in both Spanish and English, ensuring accuracy, clarity, and adherence to established guidelines.• Prepared, translated, and composed official documents and reports, demonstrating strong language skills and attention to detail.• Developed data indicator matrices focused on gender and disability inclusion, facilitating comprehensive understanding and enabling effective evaluation.• Assisted in the preparation, analysis, and administration of questionnaires for surveys on gender and disability inclusion, contributing to valuable data collection and analysis.• Supported data entry tasks related to information about elections and political parties, ensuring the accuracy and completeness of the data.• Provided valuable support in organizing and managing information within the context of humanitarian and emergency response efforts, demonstrating efficiency and attention to detail. Show less

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  MB Tours

  Apr 2021 - Aug 2023

  • Advise clients on various travel destinations, prices, activities, and travel procedures, ensuring personalized recommendations to enhance their travel experience.• Expertly plan itineraries and efficiently booked hotels, tours, and flights for clients, considering their preferences, budgets, and time constraints.• Identify and secure transportation options, travel activities, and appropriate travel insurance for clients, ensuring a seamless and hassle-free travel experience.• Handle payment collection, including credit card and cash transactions in both USD and HNL currencies.• Proficiently fill out necessary travel documentation on behalf of clients, ensuring compliance with all relevant regulations and requirements.• Successfully assist and provide guidance to a diverse clientele of over 300 clients, delivering exceptional customer service.• Managed private and confidential customer information with the utmost professionalism and maintained strict confidentiality protocols to ensure data privacy and security. Show less • Support in managing social media accounts (Instagram and Facebook).• Collection of payments on credit card and in cash (in USD and HNL).• Search and reservation of transportation, tours, hotel reservations, and travel insurance.• Arrangement of travel packages.• Preparation and management of tables to facilitate the management of costs, commissions, and prices.• Filled required travel documentation for clients.• Provided excellent customer service to several passengers looking for travel options.• General office assistance and administration (take calls, receive clients, coordinate calendars and appointments, etc.).• Handling private/confidential customer information. Show less

  • Travel Advisor

    Aug 2022 - Aug 2023

  • Technical Assistant

    Apr 2021 - Nov 2022