Isaac Dodd, CPCS

Isaac Dodd, CPCS

Patient Access Specialist

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  • Timeline

  • About me

    Senior Director at Jackson + Coker

  • Education

    • North Georgia College and State University

      2008 - 2010
      Bachelor of Business Administration (B.B.A.) Management
  • Experience

    • Gwinnett Medical Center

      Oct 2010 - Aug 2014
      Patient Access Specialist

      Gwinnett Medical Center is a 553-bed, not-for-profit health care network that provides a wide array of high-quality services and facilities to Lawrenceville, Duluth, Johns Creek and the Atlanta area.• Develop and maintain a well-coordinated internal relationship with healthcare professionals, patients, and upper management• Manage patient related information in hospital data systems effectively and precisely• Conduct daily review of patient appointments and arrange files accordingly• Consistently register a high-volume of patients each shift• Play a key role in increasing patient retention and satisfaction rates Nurses Clinical Excellence Award Recipient 2013 Show less

    • THE DELANEY CO.

      Aug 2014 - Mar 2017
      Account Representative / Inside Sales

      Delaney is a national door and bath hardware manufacturer and distributor. • Inside rep for largest territory comprised of 638 customers netting a monthly sales revenue of approximately $500,000• Work alongside outside sales reps on large housing projects to forecast inventory needs, give competitive costs for bids, and resolve customer issues in a timely and customer focused fashion• Enter multiple orders daily via email and phone, averaging approximately 3,000 line items a month• Work five market shows per year selling to new and existing customers while also educating them on our products and new offerings Show less

    • LocumTenens.com

      Mar 2017 - May 2017
      Account Representative

      • Work alongside Account Executives to prospect and find new business across the country by calling into various facilities including but not limited to Hospitals, Private Practices, Corrections, and Mental Health Facilities• Consistently maintain a minimum daily call volume of 70 calls• Navigate thru conversations with clients to uncover not only current needs, but future needs as well• Follow up with prospective clients to monitor situations and sell our services as needs grew

    • Jackson + Coker

      Jun 2017 - now
      • Senior Director

        May 2024 - now
      • Director

        Sept 2022 - May 2024
      • Associate Director

        Apr 2020 - Sept 2022
      • Sr. Privileging Coordinator

        May 2019 - Apr 2020
      • Privileging Coordinator

        Jun 2017 - May 2019
  • Licenses & Certifications

    • Crucial Conversations

      VitalSmarts
      Apr 2019
    • NAMSS Certified Provider Credentialing Specialist (CPCS)

      NAMSS - National Association Medical Staff Services
      Oct 2022
      View certificate certificate