SUJITH CHERIAN

Experience

• 

  Viacom

  Oct 2010 - Dec 2010

  Mobile Application Support Associate (Intern)

  •Resolved the technical issues associated with application that are waiting to be uploaded to iTunes•Test Apps on devices before submitting to iTunes.•Set up restricted LDAP accounts to vendors for file dropping•Add test devices such as iPad and iPhone and update them with the latest version•Submit Apps to iTunes

• 

  Knight Capital Group

  Apr 2011 - Jun 2012

  System Administrator

  •Troubleshot Trading Application Issues.•Hardware setup and configuration.•Assisted Windows System Engineers to resolve the OS issues.•Worked closely with Data Center and Network Engineers to configure the Network ports.

• 

  Verizon

  Jun 2012 - now

  • Identified and Isolated customer impacting Network troubles with detailed packet analysis.• Project manages over 275 packet collecting servers throughout the country while maintaining the 99.99% system reliability.• Being a Traffic Engineering Lead, configured several RouteMaps/ACL statements in Brocade to segregate application server traffic and send them to respective probing solution for monitoring needs.• Identified gaps in monitoring solutions and worked with multiple vendors to develop tools that meet the business needs. • Designated System SME for IMS/VoLTE Applications such as CSCF, Transcoders & Preferred Ring Back Tones. Show less • IMS Performance team is responsible for the performance of IMS and VoLTE service as well as to ensure that monitoring tools are meeting the needs.• Proactively collect and analyze data with the goal of improving IMS and VoLTE network performance • Provide IMS/VoLTE core monitoring for change controls to ensure IMS core stability and limit customer impact.• Trend performance during and after Software upgrades, core migrations• Identify and resolve IMS and VoLTE core performance issues through detailed packet analysis Show less • VoLTE Lead at NRB Bedminster: Responsibilities include but not limited to providing support to fellow colleagues on VoLTE related issues, take lead in customer impacting VoLTE troubles, and support other groups or vendors during Network Events.•Troubleshoot and resolve service impairments related to; roaming (domestic and international), transport services (LEC, Long distance), network hardware & software faults (both switch and cell), Translations, and voice and data network elements. •Isolation and resolution of wireless voice and data(1x,EvDO & LTE) faults includes; correlating customer complaints with network element performance to resolve service impacting conditions; driving troubles to resolution by engaging internal and external resources.•Providing accurate and timely documentation of actions taken to inform other Network technicians of problems found and solutions for those problems. Show less

  • Distinguished Engineer - Multi-Access Edge Computing (MEC) Planning & Architecture

    Jul 2021 - now

  • Technical Project Manager - 5G Sports Innovation

    Jan 2021 - Jul 2021

  • Technical Project Manager- Global Operator Collaboration

    Sept 2018 - Dec 2020

  • IMS Performance Engineer IV - Network

    Jun 2017 - Sept 2018

  • IMS Performance Engineer lll - Network

    Apr 2015 - Jun 2017

  • Network Repair Bureau

    Jun 2012 - Apr 2015