Adam Blyth

Experience

• 

  Crowne Plaza Queenstown

  Sept 2006 - Nov 2009

  Reported directly to the Food and Beverage Manager• Supervised and managed a team consisting of up to 15 line staff• Developed and maintained strong relationships with key suppliers• Supported assigned tasks and projects in conjunction with the General Manager and Food and Beverage Director.• Wrote and implemented training programs including Standards of service, Cocktail and Wine training.• Auditing of brand standards to ensure consistency throughout the organization Involved in the daily running of the restaurant including:o Ordering and costing o Documentation of inventory and Monthly stocktaking o Profit & loss reviewo Food and wine pairing with Degustation Menuo Staff rostering and labour forecastingo Online purchasing o Invoice processing Show less •Developed and Implemented new standard operating procedures for the department and ensured that all brand standards were met •Ensured departmental financial targets were met and exceeded•Co-ordinated with multiple hotel department’s to guarantee that all client requests were executed•Maintained strong relationship with customers and guests in order to exceed their needs and requirements•Set up the conference and banqueting rooms for functions (+250 people)•Client point of contact for the duration of the conference•Proficient with Audio Visual Set up •Awarded the “Employee of the Month” (June 2007) Show less

  • Assistant Manager

    Jan 2008 - Nov 2009

  • Crowne Services Manager

    Sept 2006 - Sept 2008
• 

  Crowne Plaza Hunter Valley

  Dec 2009 - Sept 2012

  Assistant Manager

  •Supervised and developed a team consisting of up to 25 line staff•Led, managed and implemented the following:•Quality Control and Service Standards •Developed new concepts and product enhancements •Performed monthly profit & loss reviews and analysis•Responsible for all department documentation, inventory and OH&S •Maintained strong working relationships with suppliers, clients and customers•Demonstrated achievements in stock control and inventory management •Performed stock takes and the preparation of stock reporting Show less

• 

  BlueScope

  Oct 2012 - Nov 2016

  Internal Sales / Customer Service Officer

  • Excellent written and verbal communication skills with a capacity to deal with cultural diversity and communicate effectively with people of different ages and backgrounds in the workplace• Strategic thinker with strong decision-making, problem solving and analysis skills • Recognised for intelligent leadership, people management skills and an ability to drive and manage collaborative team efforts • Proven ability to take initiative in completing projects with exceptional quality and attention to detail• Ability to multi task under pressure and effectively manage multiple projects simultaneously while employing solid organisational, coordination and problem solving strengths • Honest, eager individual with a genuine passion for achieving goals for self and others• A passion for providing excellent customer service, integrity and teamwork with a focus on the achievement of consistently outstanding results• Management of business enquiries and bookings, including creating quotes, confirmations and invoicing. • Highly Proficient in Computer Operations including:CRM, SAP, MS Outlook, Word, Excel, PowerPoint, Micros and programming of P.O.S Systems Show less

• 

  Reece Group

  Jan 2017 - now

  Undertaking a 24 month rotation throughout the Reece Group looking for areas of business improvement and process integration.

  • Branch Manager

    Dec 2021 - now

  • Assistant Manager

    Jan 2017 - Dec 2021