Shailesh Dwivedi

Experience

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  ICICI Bank

  Jul 2018 - Dec 2021

  Relationship Manager

  As RM- TW & Auto Loans i was handling Inbound channels for Auto Loans and outbound DSA channels for TW Loans. Recruitment of Off-roll executives, training and manpower deployment to ensure productivity. Managed team size of 25 executives with 1 TL, always over-achieved my sales target.Developed & Managed 20 DSA channels of Bhopal & near-by rural locations like Vidisha, Ganjbasoda, Itarsi, Hoshangabad & Betul.Handling customer service and providing resolution. Maitaining Business Parameters like PDD updation, Collections, Quality portfolio, FTR. Show less

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  IDFC FIRST Bank

  Jan 2022 - Jan 2023

  Territory Sales Manager

  As TSM in IDFC Started new locations Damoh, Katni, Satna & Rewa for IDFC Bank. Developed 95 DSA Channels for business outsourcing of Two-wheeler finance, Trade Advance for DSA Channels & Inventory funding for Main dealers & Sub-dealers.Starting from scratch we maintained an average of 800-900 units of disbursement per month from the territory and ever highest was 1554 units in the month of Oct. we have achieved and created a new milestone.Recruited and trained 102 executives with 3 TL managed locations along-with spokes like Maihar, Nagod, Mauganj, Amarpatan & other spoke location.Maintaining business parameters like FTR, PDD updation, Productivity of SO, E-mandate, Reminder calling for re-payment, Collection Bucket-x , 1, & 2.Meeting dealer and dealer management for business development and taking feedback to improve and acquire more business.Handling customer queries regarding loan.Customer service for existing & NTB customers. Show less

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  IndusInd Bank

  Jul 2023 - now

  Hub head