David Menn

Experience

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  BIGGBY COFFEE

  Aug 2006 - Sept 2007

  Shift Manager

  Customer service, making coffee drinks, running the cash register, balancing money drawers at midday & after close

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  Babies R Us

  Aug 2006 - Feb 2007

  Sales Associate

  Aiding customers in making informed decisions about baby products, stocking

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  Mid-States Express

  Dec 2007 - Dec 2008

  Office Assistant

  Customer service, answering & making phone calls, scheduling freight pickups & deliveries, data entry

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  Mill's End Café and Crêperie

  Mar 2009 - Jan 2010

  Barista

  Customer service, making coffee drinks, running the cash register

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  Xiao Laboratory, Arizona State University

  Jan 2012 - Aug 2018

  Graduate Research Assistant

  • Active in all stages of biomedical research: topic formulation, experimental design, wet lab benchwork, data collection, data analysis, interpretation and visualization of results, and writing the final manuscripts.• Projects included microscopy image processing, mathematical modeling of gene networks, DNA assembly and analysis, and novel genetic component development.• Developed strong soft skills through intra- and inter-lab collaborations: communication, team management, troubleshooting, and workflow optimization.• Coordinated inventory and equipment maintenance as acting lab manager and maintained safety compliance as biosafety officer.• Mentored 6 students and taught lectures for both undergraduate and graduate level courses. Show less

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  Self-employed

  Jan 2019 - now

  Manuscript Editor

  • Responsible for proofreading and editing of scientific manuscripts from a range of disciplines in preparation for peer-review and publication.• Provide critical feedback on manuscript logic, terminology, consistency, presentation, and potential problem areas with the aim of improving manuscript clarity, quality, and impact.

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  Freelance

  May 2021 - Apr 2022

  Private Tutor

  • Editing, critiquing, and offering feedback on essays written by non-native English speakers.• Teaching US History to non-American middle- and high- school students who hope to continue their education in the US.

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  GenScript

  Nov 2021 - now

  Recognition & Awards: Employee of the Year (2023), Trainer of the Year (2024)Responsibilities: Continuation of all technical account manager responsibilities · Onboarding new technical account managers in intensive 2-week training · Supporting new technical managers as their primary coach during 90 day on-the-job training Recognition & Awards: TAM 100% Club (2022), Most Appreciated (2022), Rising Star Award (2022)Responsibilities: Applying technical knowledge of molecular biology, protein expression, and antibody generation to clarify and place client orders · Interfacing between customers and internal specialist teams · Ensuring a positive customer experience

  • Senior Technical Account Manager II

    Apr 2023 - now

  • Senior Technical Account Manager I

    Nov 2021 - Mar 2023