Aury White

Experience

• 

  CompUSA

  May 2010 - Feb 2011

  Lead Technician

  Managed the pc repair desk while working on difficult issues that affected customers computers while trying to boost technical services sales metrics throughout the store.

• 

  Concentra

  Feb 2011 - Aug 2013

  Troubleshoot and diagnose problems with production systems while providing excellent customer service. Troubleshoot and diagnose problems with production systems while providing excellent customer service.

  • Helpdesk Level 2

    Jan 2012 - Aug 2013

  • Helpdesk Analyst Level 1

    Feb 2011 - Jan 2012
• 

  PC-HELP

  Sept 2013 - Jul 2015

  Personal Computer Repair Technician
• 

  University of North Texas

  Aug 2015 - Jul 2017

  Student Help Desk Technician
• 

  Fort Lewis College

  Oct 2017 - now

  • Information Technology Specialist

    Apr 2019 - now

  • Help Desk Specialist

    Oct 2017 - Apr 2019