Amy Rogier, CCA

Experience

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  Powhatan Restaurant

  May 1993 - Sept 2010

  Food Server

  Dedicated waitress years of exemplary service in the food service industry. Committed to providing helpful, fast, and accurate service to patrons. Demonstrate active listening and communication skills to ensure patrons are satisfied and happy. Experience in various settings, including family restaurants, bars, and banquets. Comfortable serving patrons of various age ranges and backgrounds. Determined team player striving to deliver the highest quality service alongside food service staff.Strong customer service skills, including assessing customer needs, adhering to quality standards, evaluating customer satisfaction, and making the proper adjustments or corrections. Excellent active listening skills and ability to give my complete attention to patrons during busy times.Demonstrated service orientation; always looking for opportunities to serve patrons and assist other employees. Effective at multiple point of sale software systems. Patient and compassionate when serving patrons, making them feel at home at the establishment in which they are eating. Solid background in organizing other wait staff and hosts, coordinating my responsibilities to ensure a smooth flow of service. Comfortable in a fast paced work environment. Show less

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  The Bank of Edwardsville

  Jan 1996 - Aug 1997

  Bank Teller

  - Receiving the working cash for the day and counting it before the shift begins.- Accepting deposits of both checks and cash and validating deposit slips.- Processing cash withdrawals.- Verifying customers, admitting them to their safety deposit boxes and opening and closing vaults.- Receiving payments for bills, loans and mortgages.- To answer queries and to assist customers with account related issues.- To carry out specialized tasks like foreign currency exchange, issuing of traveler’s and cashier checks and money orders.- Balancing of the checks and cash at the end of every day. Show less

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  Southern Illinois University, Carbondale

  Aug 1997 - May 2000

  Student Staff

  I worked in the Animal Science Department office in the College of Agriculture and the Dean's Office in the College of Agriculture as a student worker during my time at SIUC.

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  Zeneca Agrochemicals

  May 1998 - Aug 1998

  Summer Intern

  Summer Chemical Research Internship Maintain crop research plots and apply correct treatments and protocol set up for each research plot.Lead daily informative and interactive guest tours through the plots. Participate in training sessions, classes and meetings, as scheduledHost guests and sales representatives during plot tours, answering questions, and demonstrate research plot dynamics. Applicable testing of seed insecticide treatments.Knowledge of insects and related organisms. Show less

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  Dow AgroSciences

  May 1999 - May 1999

  Summer Intern

  Summer Internship with Southern Illinois Chemical Sales Representatives. Worked closely with key account managers in the agricultural industry to successfully acquire new customers Crop Scouting for pests, such as insects and weeds, diagnosing diseases in growing crops. Collaborated with the area sales representatives on plot tours and customer meetingsResearched competitors products and compared with Dow AgroSciences products to see differences in results.Generated lead lists for account managers, made cold calls, gained referrals, and networking with new customer base. Show less

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  Bergmann Taylor Inc.

  Mar 2000 - Sept 2003

  Crops Consultant

  -Met with current and potential customers to generate sales and establish a trusted relationship.-Attained my Certified Crop Advisor certification.-Generated new sales through networking, cold calls, hot knocking, and referrals.-Crop scouting, evaluating / diagnosing, and determining the correct seed, fertilizer, and chemistry best suited for each customers needs and situations. -Accepted purchase orders from customers and answered crop seed, fertility, and chemistry questions.-Created new customer contacts and/or edited existing contracts for new / existing customers purchase orders.-Applied fertilizer and chemicals to customers fields - certified pesticide applicator. -Oversaw fertilizer and chemical mixing operations for fields I applied.-Loaded products into delivery trucks and transported products to customers. -Trained new employees on all business functions. -Attended networking and training events to further education and to meet new prospects. Show less

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  Hamel Co-op Grain Company

  Sept 2003 - Jul 2024

  Chief Executive Officer

  -Responsible for overseeing all administrative functions of the business. Including but not limited to: directing employees, accounting, payroll, managing profit and loss, operations and sales, and grain marketing and merchandising.-Manage and maintain all operstions of retail store. -Create new advertising and marketing materials, ads, and programs. -Responsible for all human resources and employment issues for company. -Meet with current and potential customers to generate sales and establish a trusted relationship.-Responsible for maintaining customer relations and representing all that Hamel Co-op has to offer, on and off the clock. -Continued my Certified Crop Advisor certification.-Generate new sales through networking, cold calls, hot knocking, and referrals.-Crop scouting, evaluating / diagnosing, and determining the correct seed and fertilizer best suited for each customers needs and situations.-Create feed rations and give feed recommendations for customers to best reach their livestock production goals, ranch, farm, and pets lifestyle needs.-Accept purchase orders from customers and answer crop seed, fertility, and feed questions.-Create new customer contacts and/or edit existing contracts for new / existing customers purchase orders.-Oversee the office and store front to ensure that all business functions run smoothly. -Mix and apply fertilizer to customers fields.-Manage grain quality and fumigation needs - certified pesticide applicator with fumigation certification. -Oversee fertilizer and feed mixing operators.-Ensure products are packaged and labeled correctly to customer satisfaction. -Loaded products into delivery trucks and transported products to customers. -Oversee all purchasing and inventory control.-Train new employees on all business functions. -Attend networking and training events to further m6 education and to meet new prospects. Show less

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  Illinois Agri Women

  Aug 2014 - Aug 2015

  2014 Outstanding Women in Agribusiness

  I was selected as the 2014 Outstanding Women in Agribusiness by the Illinois Agri Women. It was such an honor to be nominated and chosen to receive this award.

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  USDA Natural Resources Conservation Service

  Jul 2024 - now

  Soil Conservationist

  Working with producers and owners to implement Conservation on the ground. Protecting the land and wildlife for future generations. Assisting clients with their EQIP and CSP applications. Teaching and providing technical support for Conservation practices.

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  CLINTON COUNTY SOIL & WATER CONSERVATION DISTRICT

  Feb 2025 - Apr 2025

  Resource Conservationist

  Helping clients and producers by completing Natural Resources Inventories for their properties. Assisting producers with their Partners for Conservation applications. Completing the Conservation Planning Part 2 course and Soil Health Training.