Amer Elalami

Experience

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  Olympic Council of Asia

  Sept 2002 - Oct 2018

  Managing a team of 34 people in 5 departments (Video Digital Archive, Media, Art, IT Technical support and Software Development);Responsible for managing and aligning IT to the organisation’s strategy, goals and core purpose;Managing organisational and staff structure and development;Project stakeholder and member of the project’s steerco and procurement groups;Influencing marketing, sponsors, and partners based on organisational needs and company charter;Ensuring regulatory and auditing requirements are met through IT solutions. Show less

  • External IT Project Consultant

    Sept 2015 - Oct 2018

  • IT Director

    Mar 2009 - Sept 2015

  • IT Manager

    Sept 2002 - Mar 2009
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  Different Projects Company

  May 2008 - Sept 2015

  External IT Project Consultant

  Implementation of biometric card reader system using third-party hardware and software products;Helping sales team to scope customer proposals;Implementation of employee self-service portal managing payroll, time and attendance and other HR features.

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  Freelance

  Jan 2009 - now

  Social Media Graphic Designer

  Successful implementation of graphic design projects from concept through to completion;Close client engagement to discuss business objectives and requirements;Negotiated product pricing to archive strong revenues;Provided professional pre/post-sales support;Continued to build strong networks and relationships with client base.

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  Empire Group UK

  Mar 2018 - Jan 2022

  Freelance Interpreter

  Interpretation (face to face) for clients in various places (Hospital, Home).

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  ALTIMIMI ltd.

  Nov 2019 - May 2021

  Project Manager & Technical IT Support

  Assist sales representatives and customers with technical expertise;PC and router installations, network switching, IBM/HP server configuration, software licencing andvirtual server configuration;Escalation point in troubleshooting and solving customer complaints;Allocate the work amongst staff according to their aptitudes, skills, and interests;Monitoring employee productivity. Providing constructive feedback and coaching where necessary.

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  Alaraby Television Network

  Feb 2021 - Sept 2022

  Multi Skill Studio Operator

  The major goal of this position is to operate as an essential component of the News Production Unit to get the program on air by recognising and anticipating programme needs;The role requires filling the roles of Assisting Director, Graphics Operator and SQ Operator.

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  Pole To Win International (PTW)

  Jan 2022 - now

  Software QA Tester

  Working with multi-discipline global agile teams ensuring product guidelines are met;Developing detailed, comprehensive, and well-structured test plans and test cases including regression, unit, performance, and automation testing;Logging and tracking defects as well as helping developers with improvements and bug fixes;Analytical mind and problem-solving aptitude;Strong experience working with cloud-based technologies, SQL, and Jira.

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  Capita plc - Transport for London (TfL)

  Jul 2023 - now

  Operations Manager

  Provide leadership and direction to the TfL Field Team and to ensure that the right people, processes and culture are in place to deliver a service which exceeds the expectations of our client and stakeholders. Responsible for the leadership of the management team. This includes day-to-day management of service delivery, including service standards.