Tony Mills

Experience

• 

  U.S. Air Force

  Dec 2007 - Mar 2017

  Operations Manager (Chief Master Sergeant)

  Honored to be selected to serve as authoritative advisor to commander of 2400 members from 12 diverse career fields. Maintained multiple aircraft; recognized for achieving #1 weapon system maintenance record. Demonstrated strong leadership and foresight as analyst and adviser to commander of largest aircraft maintenance organization within United States Air Forces Europe in terms of quality, fiscal planning, budget execution, and personnel-related matters using data driven decision making and facilitation. Extensive knowledge of the 8-step practical problem solving was vital to my role as the key advisor on the executive decision support teamSelected Contributions:• Created energy and stability through oversight of research; used indicators to understand past performance; developed projects to increase present and future organization productivity. • Exhibited exceptional ability to marshal appropriate resources by analyzing program operations to evaluate high fail critical tasks; increased pass rates through exceptional line manager training. • Employed balanced, disciplined leadership by providing detailed lectures and written correspondence to employees regarding squadron matters; participated in squadron seminars; conducted staff visits.• Led a team of 10 personnel to plan operations growth to meet customer demands and future requirements.• Monitored the activities of workcenter supervisors to ensure the staff properly skilled and trained. Show less

• 

  M1 Support Services

  Apr 2017 - Mar 2018

  Maintenance Operations Manager

  Displayed notable management and reporting ability as advisor to the Program Manager on business and personnel matters; conducted outreach learning opportunities. Provided comprehensive instruction to staff regarding company matters; participated in organization seminars; conducted informative staff visits. Improved present and future organization productivity by conducting research using indicators to understand past performance.Selected Contributions:• Created environment for sustained success through extensive knowledge in management functions; provided authoritative assistance regarding employee conduct to business managers. • Supported aircraft, systems, and components arriving from operating locations through resource analysis and coordination of improvements in partnership with Logistics Branch Manager. • Demonstrated insightful leadership and enhanced clarity of mission through oversight of all emergency / normal functional checklists in coordination with government entities. • Developed authoritative technical solutions through exceptional quality management. • Provided real-time visibility of status and fleet health through use of government supplied system; tracked and reported aircraft mission capability status and locations of each aircraft.• Provided advice to the Director of Maintenance regarding employee relations that were complex in nature.• Oversaw the management of property records and maintenance data for facilities• Managed operations to ensure annual, monthly and daily goals were met or exceeded• Established daily, weekly and monthly workflow plans in coordination with seven office supervisors Show less

• 

  United States Air Force

  Mar 2018 - now

  Considered technical expert n the organization; regularly sought out by others for advice/assistance. Creates certification, qualifications and developmental programs/opportunities for self and others. Guides, motivates and oversees activities of individuals/teams with focus on project/program issues. Assumes ownership of processes/products. Develops, integrates and implements solutions to diverse, highly complex problems across multiple areas/disciplines.• Develops plans and techniques to fit new situations to improve overall program and policies. Establishes precedents in application of problem-solving techniques to enhance existing processes.• Presents briefings to obtain consensus/approval.• Reviews and approves, or is a major contributor to/lead author of, management reports or contractual documents for external distribution. Provides inputs to policies.• Introduces/implements innovative approaches to resolve unusual/difficult issues significantly impacting important policies/programs. Promotes/maintains environment of cooperation/teamwork.• Leads/guides others in formulating and executing team plans. Sought by team members to contribute to teaming effort.• Anticipates problems, develops sound solutions and action plans to ensure program/mission accomplishment.• Identifies and optimizes resources to accomplish multiple projects'/programs' goals.• Effectively accomplishes multiple projects’/programs’ goals within established guidelines.• Establishes customer alliances, anticipates and fulfills customer needs, and translates customer needs Show less Create strong foundation for success as overall subject matter expert for personnel and equipment capability reporting. Demonstrate calm, clear-headed leadership by disseminating all higher headquarters guidance and correspondence to subordinate and geographically separated divisions. Ensure division personnel and equipment capability assessments are accomplished monthly by establishing comprehensive procedures. Provide insightful vision and guidance to ensure continuity programs are adequately planned, programmed, and budgeted.Selected Contributions:• Provide vital structure by assisting leadership team in formulation, development, and evaluation of plans and programs pertaining to execution of partial / total force integration and joint service missions using strategic planning and alignment principles obtaining via lean/six sigma training. • Capture substantial gains in efficiency and productivity by assisting in the management of the Installation's Plans and Operational Order Programs; maintains a library of all installation Memorandums of Understanding (MOUs) / Memorandum of Agreement (MOAs) in hard copy and/or electronic format. • Exercise sound judgment and discretion while supporting internal staff and senior leadership for all plans / MOUs / MOAs in response to emergency or contingency operations; Emergency Operation Center, Crisis Action Team, and Inspector General in exercise scenario formulation. Show less

  • Quality Assurance Manager

    Aug 2019 - now

  • Management and Program Analyst

    Mar 2018 - Aug 2019