
Christopher Heinrich, CTS
Multimedia Project Manager

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About me
Audio-visual Project Engineer
Education

Harbor Creek High School
1998 - 2002Activities and Societies: Baseball, Basketball, Track and Field

Robert Morris University
2002 - 2006BA Communication - Media ProductionActivities and Societies: Track & Field, Chi Alpha, Lambda Pi Eta (Tau Sigma Chapter) As a student athlete I had to balance my schedule to accommodate my commitments as a full-time student and full-time athlete, all while maintaining my part-time work schedule as a Student Coordinator in the Office of Student Community Service, and part-time commitment to volunteering in one of the on-campus ministries.
Experience

Nortel
Aug 2006 - Jan 2010Multimedia Project ManagerAs a Multimedia Project Manager, I would work with clients to develop, produce, and manage hundreds of events annually. The fast-paced nature of the corporate production environment required me to manage multiple projects simultaneously while showing my ability to prioritize conflicting needs and see every project through to completion. My role included everything from lighting and equipment setup to editing/post-production and delivery of final projects. I managed a wide variety of events including live and on-demand sessions, in-studio and venue events, webcasts, podcast, corporate videos, audio and video conferencing, and others. Show less

Murray Media
May 2010 - May 2010Video EditorMurray Media graciously offered me the opportunity to work as a Video Editor on several projects. As a Video Editor my goal was to focus on telling a story and to evoke emotion through my work. I spent many late nights juggling multiple projects and adhering to tight timelines. I also assisted with equipment setup on-site for video shoots.

The Alumni Company
Sept 2010 - Jan 2011Communications SpecialistAfter a short time editing video projects, the President of Murray Media offered me a more permanent role in a subsidiary company as the Lead Communications Specialist. I assisted with the day-to-day business operations of The Alumni Company while also managing the overall marketing and communications strategies. I created company press releases and eNewsletters for consumers, and I managed all social media and website content. I oversaw a small team of interns and graphic designers, and provided creative input and hands-on direction of audio-visual, print, and digital projects. Show less

Whitlock
Jul 2011 - May 2012On-Site Audio-Visual Technician I at Fannie MaeThe first half of my time as the On-site Audio-Visual Technician at Fannie Mae was spent managing all audio-visual operations for a single building. Most of the AV equipment was installed on mobile carts and shared among all meeting spaces, so I processed equipment and event requests as they came in and resolved reservation conflicts. I maintained all audio-visual equipment on site so that I could provide white-glove support for every event and every user.

Canon Business Process Services
May 2012 - Apr 2013Audio-Visual Technician II at Fannie MaeAs my contract with Whitlock was set to expire, Fannie Mae hoped to retain me in my current role, so I re-signed on a new contract with Canon Business Process Services to continue my work as the On-Site Technician. In addition to my regular audio-visual and meeting support duties, I began managing the AV needs of two additional buildings. I then trained an entry-level technician on the basics of the AV industry and the specific needs and processes that were in place at Fannie Mae’s multiple locations. The training that I implemented ultimately allowed that Technician to assume the AV duties of two satellite offices. Show less

Whitlock
Apr 2013 - Oct 2018As one of six On-Site Technicians at Toyota, I was responsible for setting up, operating, maintaining, and repairing all AV equipment including, but not limited to: • DSPs (Biamp) • Control systems (Crestron) • Video codecs (Polycom) • Displays/Video walls • Microphones, etc.The AV equipment was distributed across 12 buildings and more than 1,000 meeting spaces. I would often meet with and support executive teams, external vendors, and everyday users for high-profile events. I trained users on proper use of equipment and meeting spaces and provided first-rate customer service and support. Show less My time as the On-Site Technician at Frito-Lay (PepsiCo) really gave me the opportunity to be more creative in my work. I directed live recordings of consumers and focus groups as they shopped a 20,000 square foot mock grocery store. I would strategically place cameras and microphones around the facility to make the client’s remote viewing sessions as immersive as possible. I utilized Final Cut Pro, Adobe Photoshop, and Adobe Illustrator for video and print projects, and maintained all of the audio-visual equipment in the facility. Show less
On-Site Audio-Visual Technician at Toyota Motor North America HQ
May 2017 - Oct 2018On-Site Audio-Visual Technician II at Frito-Lay
Apr 2013 - May 2017

AVI-SPL
Oct 2018 - Dec 2019Audio-Visual Site Lead at Toyota Motor North America HQ
Feb 2019 - Dec 2019On-Site Audio-Visual Technician at Toyota Motor North America HQ
Oct 2018 - Feb 2019

Fortis Talent
Dec 2019 - Aug 2020Audio-visual Project Engineer at Toyota Motor North America HQ
Tata Consultancy Services
Aug 2020 - nowAudio-visual Project Engineer at Toyota Motor North America HQ
Licenses & Certifications

TesiraFORTE
BiampNov 2017
Crestron Certified Flex-for-Teams UC Solution for IT Professional
Crestron ElectronicsMar 2020
Microflex Wireless Technical Training
Shure IncorporatedOct 2017- View certificate

Dante Certification Level 1
AudinateNov 2017 
DMC-D-4K
Crestron ElectronicsFeb 2017
Shure Microflex Advance Training
Shure IncorporatedNov 2017
CTS - Certified Technology Specialist
AVIXADec 2014- View certificate

Audia for Technicians
Biamp SystemsMar 2017
Volunteer Experience
Student Coordinator
Issued by Robert Morris University on Jan 2002
Associated with Christopher Heinrich, CTS
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