
Drequan Johnson
Team Manager, OCM Leader

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About me
Human Resources Specialist | Business Manager | Human Communications
Education

University of Central Florida
2016 - 2020Bachelor of Science in Human Communication - Concentration: Business and Professional Communication Business Administration and Management, GeneralActivities and Societies: Community Involvement: Alpha Kappa Psi Business Professional Organization Professional Developemnt Committee Community Service Committee
Experience

University of Central Florida
Aug 2018 - May 2021Team Manager, OCM Leader∙ Motivated a team of 20+ event planners; Coordinated all aspects of event planning, scheduling, and set up for clients∙ Monitored employee performance by reviewing the efficiency and identifying areas of Improvement; Coordinated feedback sessions to discuss performance and develop specific action plans ∙ Provided excellent customer service to guests; Effectively resolved escalated issues in a timely manner arising from operations to ensure continued guest satisfaction∙ Developed and implemented an Organizational Change Management strategy (OCM) by utilizing proven OCM strategies and tools to spearhead organizational improvements; Collaborated with key business leaders to discuss company development plans and streamline processes across multiple business units Show less

Auspiciouss
May 2021 - Jan 2022Product Communications Assistant, Marketing∙ Coordinates company’s advertising, company events, and branding; Maintains monthly marketing calendar and utilizes effective marketing strategies to create promotional materials∙ Analyzes marketing data to review strategy effectiveness; Reviews results and identifies areas of opportunities to implement in future actions∙ Develops valuable relationships with community partners, clients, and colleagues; Works alongside product team to create and implement upcoming sale campaigns∙ Coordinates and establishes appropriate channels of communication with product and service support teams; Ensures information is relayed to all parties in a timely manner∙ Provides exceptional product and service support to clients; Provides additional information via phone/email and resolves all concerns Show less

Family Dollar
Jan 2022 - Jun 2022Assistant Manager∙ Manages a team of 5+ staff members to ensure daily operations are running efficiently and completed∙ Coordinates employee schedules and ensures store has proper staffing at all times∙ Works alongside Store Manager; Oversees store productivity and ensures company's goals and objectives are being met∙ Effectively communicates daily objectives and goals to team members

Taylor Farms
Jul 2022 - nowShift Supervisor∙ Lead team of 10+ to complete daily operations∙ Train employees in all facets of their jobs, including production operations, paperwork, GMP, HACCP and Safety Procedures.∙ Perform product specification analysis based on customer specs and document accordingly∙ Direct the work of others and effectively coordinate efforts with other departments.∙ Monitor and enforce all GMP / Food Safety compliance
Licenses & Certifications
- View certificate

De-Escalating Intense Situations
LinkedInApr 2020 - View certificate

Learning to Be Promotable
LinkedInApr 2020 - View certificate

Conflict Resolution Foundations
LinkedInApr 2020 - View certificate

Inclusive Leadership
LinkedInApr 2020 - View certificate

Leading without Formal Authority
LinkedInApr 2020 - View certificate

Lead Generation Foundations
Lynda.comJun 2019 - View certificate

Creating and Giving Business Presentations
Lynda.comApr 2019 - View certificate

Managing Teams
Lynda.comJun 2019 - View certificate

AWS Administration: Tips and Tricks
Lynda.comApr 2019 - View certificate

Having Difficult Conversations
LinkedInApr 2020
Volunteer Experience
Camp Counselor
Issued by boys & girls club of Miami-Dade on May 2017
Associated with Drequan Johnson
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