Experience

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  Thomson reuters

  Jun 2003 - Mar 2011

  Global Real-Time Capacity planning for IDN and Elektron Price-Discovery market data delivery networks. Provide short/long term forecasts for individual Exchange and consolidated market data rates. Define and initiate programs to provision infrastructure upgrades ahead of capacity requirements. Global Service Manager for Integrated Data Network (IDN) Operations responsible to ensure compliance to global service delivery targets. Define Service Improvement Programmes to reduce number of service incidents caused by operations. Review opportunities for lowering total costs of ownership of the IDN service. Global responsibilty for Service Quality of the Reuters Data Feed product. Analysis of Service Issues, Initiate/deliver Service Improvement programs, Interface with external service providers for Last Mile delivery service issues, Interact with clients directly on service issues.

  • VP, Global Head Real-Time Capacity Planning and Strategy

    Oct 2007 - Mar 2011

  • VP, Global Operations Service Manager - IDN

    Jan 2006 - Oct 2007

  • Technical Director, Reuters Data Feeds

    Jun 2003 - Jan 2006
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  Fidessa

  Jan 2012 - Aug 2020

  Directly build and manage Service Delivery Project Management team focused on large-scale software and technical strategic projects delivering global and regional trading platform deployments and new services to key Fidessa customers within Scope, Cost and Quality. Responsible for development of PMP-aligned Portfolio/Program/Project Management processes, toolsets and project assets/artifacts to defining Standards and Governance supporting the project management function and successful delivery of projects. Show less Successfully manage deployment of Trading Platform solutions to major financial services firms ensuring contracted timeframes, requirements, deliverables met through direct leadership of global, multi-disciplined program teams effectively managing risk, change and cost through formal project controls and reporting.Directly support strategic pre-sales engagements providing program governance, workstream management, executive/C-Level SteerCo updates, working directly with clients to develop product deployment proposals to drive new business sales opportunities. Show less

  • Regional Head Project Management, Service Delivery, Americas

    Sept 2016 - Aug 2020

  • VP, Global Program Manager, Enterprise

    Jan 2012 - Sept 2016
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  Vitech systems group

  Aug 2020 - Apr 2022

  Senior solutions manager
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  Veterans in financial markets

  Aug 2023 - now

  Veteran coordinator