
Timeline
About me
Human Resources Strategy & Experiences, Universal Orlando Career Network
Education

Cosmetology aveda institute orlando
-
Aveda institute orlando
2010 - 2011Cosmetology science cosmetologyActivities and Societies: Completed 1600 hours of Aveda Cosmetology training Spring 2010 student Edwin Neil completion participant Aveda Institute Orlando “Tye Dye for TaTas”-Breast Cancer Awareness fashion show participant Aveda Institute Orlando “Rock for Blue”- Catwalk for Water Earth Month fashion show participant Flashes of Hope Hair and Make-Up Volunteer Graduated with: Perfect Attendance 105.9% attendance rate 95% Grade point average

Clark college
1997 - 2001Engineering
Experience

Civil engineering clark college
Aug 1999 - Aug 2001Student
Walt disney world resort
Aug 2001 - Jul 2004Demonstrated operations cross-training to cast members beyond the scope of normal job profile Implemented the improvement of guest services in the departmentAcquiring and maintaining knowledge of company products and visual presentation standards Employed exceptional levels of customer service while providing a memorable experience to guests
Operations Trainer/ Professional Internship Participant
Aug 2001 - Jul 2004Prof Intern
Aug 2001 - Feb 2002

Saks fifth avenue incorporated
Nov 2003 - Jan 2009Administrative assistant/ sales auditorCatalogued daily sales audits and transactions, while facilitating deposits, withdrawals and point of sale cash advancesPartnered with sales consultants to develop and execute special events/business driving ideasManaged client communication via email, conference calls and scheduled appointments

International accounts payable professionals
Jan 2007 - Oct 2009Shared services specialist• Administrated support to senior management by coordinating departmental projects and daily operations • Coordinated internal and external communication for the Advertising and Exposition department by facilitating communications to partners and prospects• Hands-on development of departmental web pages and web-based projects; implementation of an interactive exposition mapping solution

Universal orlando resort
Feb 2010 - nowDelivers classes to newly hired Team Members reviewing company procedures, service expectations, onboarding and safety requirements.Drives initiatives to debias processes and promote an inclusive environment for all Team Members.Create, maintain and deliver in‐depth, valuable training on variety of safety and divisional topics, both in‐person and via teleconferencing systems.Identifies and solves complex problems related to employee training.Maximizes team performance with knowledge and level of administrativesupport provided.Draft agendas, provide materials and execute follow‐up for meetings and teamconferences.Conducts operational audits observing and documenting service trends acrossthe resort. Show less
Senior Coordinator, Strategy & Experiences, Universal Orlando Career Ne
Jul 2022 - nowOJT Instructor, Guest Services
Aug 2016 - nowTalent Development Specialist
Aug 2016 - Jan 2023Senior Communication Coordinator
Aug 2012 - Aug 2016Sales Counselor
Feb 2010 - Sept 2012

Aveda institute orlando
Apr 2010 - May 2011AlumniMy Aveda education gave me the theory, practical hands-on experience, and professional business building strategies need to succeed in the beauty industry.
Licenses & Certifications

Atd training certificate
Atd certification institute
Recommendations

Gizem yazici
Msc. ArchitectIstanbul, Istanbul, Türkiye
Sabeline amaury
Comédienne, comédienne voix, voix off, Voice - Over & Formatrice à la prise de parole en publicGreater Paris Metropolitan Region
Greta capelli
PhD student in marine biologyChicoutimi, Quebec, Canada
Heather ward
Accounts AssistantIreland
Dimitri kostopoulos
Professional Football PlayerAustralia
Adam elover, cfa®, cpwa®
Partner, Chief Investment Officer, McLaughlin Private Wealth - Prepare for Tomorrow, Live for Today.Mount Laurel, New Jersey, United States
Eshwar bavaniyula
Full Stack Development Trainee/CCBPian at Trainee/NxtWave/Student at sri indu college of engineering...Hyderabad, Telangana, India_D..webp)
Bin(michael) d.
CPA of Washington, USPudong, Shanghai, China
Abinaya murugan
Data analyst || Power BI enthusiast || Excel || SQL || Power BI || Python || Certified in AZ-900, AI...Bengaluru, Karnataka, India
Ana isabel infante quijano
Gerenta de administración y finanzas en SEGURID-AD PERUPeru
...