Jason Doery

Experience

• 

  MYOB

  Jun 2000 - Aug 2001

  Product Support Specialist

  Provided technical support to all MYOB Accounting, Plus and MYOB Premier Product in a Help Desk environment.

• 

  Scotch College Melbourne

  Aug 2001 - Feb 2002

  Consultant

  Co-ordinate all training, support and technical issues for an online web based portal system, a new initiative at the College. This involved approximately 200 staff and 2200 end users.

• 

  Melbourne Girls’ Grammar School

  May 2002 - Jun 2007

  Department Head IT Support

  Melbourne Girls Grammar, a leading private school, has over 1300 staff and students all with access to one of the 1100 laptops and 100 Desktops in commission every year.Responsibilities- Manage the Education Laptop Programme within the school in consultation with all stakeholders and the educational curriculum outcomes- Manage the annual tender process for the supply and delivery of IT Asset Equipment and Services for budgeted technology requirements and Service Level AgreementsAchievements- The design and implementation of a 5 year plan for the recurrent rollout of the 1:1 education technology programme including Teacher education, student support and technology strategy.- The implementation and execution of a complete asset management system- The development and automation of the laptop billing and insurance processes Show less

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  Victoria Police Force

  Jun 2007 - Jul 2008

  Manage the procurement, delivery and configuration of computer hardware as part of refresh projects within the Business Information and Technology Services Department (BITS)Achievements- The successful computer refresh of 11,000 systems in 470 sites over eight months- Preparation and planning for a refresh of 400 servers throughout the Victoria region Contribute to key technology refresh projects within the Business Information and Technology Services DepartmentAchievements- The design and development of an Asset Management System for the security, stock control and management of old and new hardware- The implementation of processes to ensure the maintenance of security at all times for all stakeholders and contractors

  • Service Delivery Analyst

    Jul 2007 - Jul 2008

  • Service Delivery Officer

    Jun 2007 - Jul 2007
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  Civica

  Jul 2008 - Aug 2014

  Responsibilities- Responsible for the management and delivery of library services involving in excess of 400 customers and revenue of SGD$19 MM- Management of the Implementations, IT Department and Software Development Teams (15 Direct Reports), including international cross-functional team coordination- Responsible for resource procurement, product processing and delivery of Civica library services (24 Direct Reports)- Pre / Post sales, customer engagement, management and support within the Singapore, Taiwan, Malaysia, Brunei, Australia and New Zealand regions for multi-million dollar contracts- Analysis of business processes across all company divisions, including re-structuring and downsizing.- Oversight and management of key projects and team resources - Ongoing risk management, mitigation and reporting through stakeholder engagement with CxO level management- Assist in new strategic Tenders, CFC’s or RFI’s in developing markets or regionsAchievements- Successfully re-engineered system and business processes for improved performance of key logistics divisions in Singapore Headquarters, reduction in staff from 20 to 13 FTEs with an increase in output- Implemented new project team workflows and communication management improving deliverables and utilisation of key resources. - Management and overall supervision of Singapore National Library Board Systems upgrade. An 18 month project, SGD$10MM contract involving the National Library and Public Libraries of Singapore. Show less Responsibilities- Responsible for the oversight of all projects and project team resources, liaison and support within the Singapore, Malaysia and Brunei regions (8 Direct Reports, 100 Freelance training resources)- Project Management across world wide company offices- Ongoing risk management, mitigation and reporting through stakeholder engagement- Assist in new strategic Tenders, CFC’s or RFI’s in developing markets or regionsAchievements- Restructuring and recruitment of new resources appropriate for the Singapore Project Team’s renewed focus and direction- Execution, guidance and overall management of Education Programmes Team (3 Direct Reports, 100 Freelance Trainers)- Development of School Library programmes and courseware for 350 schools in Singapore totalling over 50 programmes prepared in under 6 months- Significant growth of the programme led to over 100 freelance trainers in under 18 months- Development of an Online Educational Learning Platform, analytics assessment and teaching engine, a SGD$5MM contact and joint venture between the Singapore Ministry of Education and the Infocom Development Authority Show less Responsibilities- The development and delivery of business growth in new territories, new markets, segments, products and services- The preparation of business cases facilitating strategic development in line with the company vision- Implementation and management of key strategic projects as directed by the Managing DirectorAchievements- Preparation and coordination of the tender submission (as lead) for the Singapore SOE for Schools Tender Submission valued at ~SGD$1B- Managing the relocation of the international headquarters of Civica Library and Learning and renovation to the value of SGD$300K Show less

  • Deputy Director Services Delivery

    Aug 2012 - Aug 2014

  • Department Head & Senior Project Manager

    Jul 2010 - Aug 2012

  • Project Manager - Strategic Development

    Jul 2008 - Jun 2010
• 

  The International Baccalaureate

  Aug 2014 - Mar 2017

  Operations & Senior IT Project Manager

  Responsibilities- Project management of Finance, Information Technology & Human Resource related projects - Financial management of budgets to ensure successful delivery of projects within budget and agreed tolerance levels - Management of the project team and technical resources throughout the project lifecycle- Investigation, scope definition, preparation and planning for new projects and activities Achievements- Implementation of Unified Expense Management system (Concur Expense & Travel) for in excess of 20,000 Users, delivered on budget of USD$500K- In-housing of Global Accounts Receivables Department from Outsourced Partner (Oracle R12) involving in excess of 30 FTEs, processes and systems- All staff migration from Microsoft Exchange 2003 to Microsoft Office 365 across 6 Global Offices involving 1400 mailboxes: on budget of USD$373K- Implementation of a Purchase Order and Invoicing system for all departments across the globe: currently under budget of USD$200K Show less

• 

  LTNA Pte. Ltd.

  Jun 2015 - Jun 2020

  Director & IT Consultant

  Responsibilities as Managing Director- Provide strategic direction for the business- Establish formal links with major customers & government departments- Daily management of Sales, Operations, HR, Payroll and Finance- Implement new processes and workflows for the business functionsResponsibilities as Project & Operations Consultant- Project management of IT and Finance software initiatives - Financial management of customer project budgets - Management of the internal & external project teams and other technical resources - Mentoring & onboarding of new full Project Staff including Project Managers, Business Analysts and Assistants. Show less

• 

  Department of Education & Training, Victoria

  Jun 2017 - Apr 2018

  Project Manager

  Responsibilities• Carry-out an analysis of available documentation, conduct risk assessment analysis and review document process flows• Identify and document program risks, issues and develop effective management strategies• Proactively manage scope issues as required to deliver program or projects on time and on budget• Develop and maintain relationships (C-level+) and other divisional stakeholders• Establish and manage governance arrangements, processes, Project Board requirements, bodies and working groups Show less

• 

  Adelphi Digital Consulting Group

  Apr 2018 - Nov 2018

  Head of Managed Services Australia

  Responsibilities• Responsible for the management and delivery of infrastructure & professional services for 15 clients across Australia. Clients vary in size and complexity from enterprise level to not-for-profit. • Management of a team of 10 staff including service support staff, infrastructure and software development• Supporting of client website content management systems (CMS) on mixed infrastructure including Amazon Web Services (AWS) and Microsoft Azure• Full responsibility for resourcing, budget, revenue and new business Show less

• 

  EY

  Nov 2018 - now

  Responsibilities• Responsible for the leadership and strategic delivery of Application Management Services for clients and platforms across Oceania. • Clients vary in size and complexity from small corporate, not-for-profit, Government Agencies and Global Enterprises. • Supporting of client website content management systems (CMS), custom web applications; infrastructure including Amazon Web Services (AWS) and Microsoft Azure• Oversight and management of a team of 20 staff including service delivery, infrastructure and software development• Full responsibility for resourcing, budget, revenue and new business Show less Responsibilities• Responsible for the management and delivery of infrastructure & professional services for 30+ clients and platforms across Australia. • Clients vary in size and complexity from small corporate, not-for-profit, Government Agency and Enterprise. • Supporting of client website content management systems (CMS) on mixed infrastructure including Amazon Web Services (AWS) and Microsoft Azure• Management of a team of 15 staff including service delivery, infrastructure and software development• Responsibility for resourcing, budget, revenue and new business Show less

  • Director - Digital Application Management Services, Digital Engineering

    Jul 2023 - now

  • Lead - Digital Managed Services, Digital & Emerging Tech

    Nov 2018 - Jun 2023