Obi E. Nwobodo

Experience

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  MBANEFO IVF AND FERTILITY CENTER ENUGU

  Aug 2011 - Jul 2014

  Information Technology Specialist

  • eClinic pro (Hospital Management Solution) Administrator• Web Administrator• System Repair and Maintenance• Periodic Preventive Maintenance of IT Equipment• Call Center Support• Patient E-Counseling• Patient Booking• Report IT-related issue to the CMD • Project Initiation and ExecutionInitiated and Executed Project• Office Intercom system• CCTV Surveillance system• Information Digital Display Screen• Hospital Website (www.mbanefoenugufertilitycentre.com)• 2 Terabyte Back-up System Show less

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  Union Bank of Nigeria

  Aug 2014 - Oct 2019

  Regional IT Support Engineer

  • Workstation Setup/Installation /Trouble shooting• Printer Installation/Support• Bank application installation/support• Microsoft Productivity tools installation/support• E-mail client configuration/support• Skype for Business communication setup/support• BYOD (Smart devices) Support• Network/Server Administration• Remote support• IT Equipment preventive maintenance• Branch IT Equipment Audit• Maintaining cordial relationship with End User and ensuring all call are logged and closed promptly.• Branch IT Project Supervision Show less

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  Tek Experts

  Oct 2019 - Aug 2020

  Microsoft Office 365 Technical Support Engineer

  • Responsible for troubleshooting, optimizing and documenting solutions to end user.• Work with the Office 365 migration support team to gather, confirm and resolve end user issues that arise as new users become familiar with using Office 365 tools• Provide knowledge transfer to the first and second line support staff to assist them in resolving common issues• Document any issues that arise and their associated solution• Evaluates recommendations and ensures all recommended solutions for are in line with the project goals and objectives• Assist in determining optimized configurations, guidelines and standard modifications for Office 365 end user software • Assisting in developing support criteria and documentation to support Office 365 applications Show less

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  UnitDot Corporate Business Solution

  Sept 2020 - now

  Information Technology Manager

  UX/UI Design:• Conduct user research and analyze feedback to understand user needs and preferences.• Design intuitive and visually appealing user interfaces for web and mobile applications.• Create wireframes, prototypes, and high-fidelity mock-ups to illustrate design concepts.• Collaborate with product managers and developers to ensure designs are feasible and align with project goals.• Conduct usability testing and iterate on designs based on user feedback.Web/Graphic Design:• Design and maintain responsive websites that provide a seamless user experience across all devices.• Create visually compelling graphics, illustrations, and animations for digital content.• Develop and maintain brand guidelines to ensure consistency across all design materials.• Work with marketing and content teams to produce engaging visual content for campaigns.Digital Marketing:• Develop and implement digital marketing strategies to increase online presence and drive traffic.• Analyze data and performance metrics to optimize digital marketing campaigns.• Collaborate with content creators to produce SEO-friendly content.• Manage online advertising campaigns, including PPC, display ads, and social media ads.Social Media:• Develop and execute social media strategies to enhance brand awareness and engagement.• Create and curate content for social media channels, including images, videos, and posts.• Monitor social media trends and adjust strategies accordingly.• Engage with followers and respond to comments and messages in a timely manner.• Track and report on social media performance metrics.Cloud & Enterprise Solution Deployment:• Assist in the deployment of cloud-based solutions for enterprise clients.• Collaborate with IT teams to ensure smooth integration of cloud services with existing systems.• Provide technical support and training to clients on cloud solutions.• Stay updated on the latest cloud technologies and industry trends. Show less