Upasana Das

Experience

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  Accenture

  Sept 2016 - Dec 2017

  Process Associate
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  SMC Global Securities Ltd.

  Feb 2020 - May 2020

  MBA Summer Intern

  SMC Global Securities Ltd. is a leading financial services company in India offering services across brokerage, investment banking and wealth management.

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  Canara HSBC Oriental Bank of Commerce Life Insurance Company

  Apr 2021 - now

  Assistant Risk Manager

  Working under Operations Risk, IT security and Fraud risk.Some of the responsibilities I performed-1) Ensure timely reporting KRI for all the areas under operational and conduct risk area2) Monitoring monthly trends in sales quality metrics 3) Proactively firm up the controls to mitigate the process risk and ensure the same is being added while refreshing the RCSA sheet4) Work on IT related fraud like preventing transferring or leakage of any sensitive information to outside the organization or to oneself especially via email and USB5) Preventing frauds by identifying the customer’s issues if a fraud occurred, how it is happened, who is involved in it and how much money was lost.6) Proper end to end investigation is done on customer’s complaint 7) Internal auditing in order to ensure that departments and employees follow proper rules and regulations within the company.8) Preparing MIS reports etc. Show less