Experience

• 

  Pohanka honda of fredericksburg

  Apr 2007 - Dec 2008

  Express service technician
• 

  Kings dominion

  Mar 2009 - Aug 2009

  Cashier
• 

  Wegmans food markets

  May 2009 - Nov 2017

  • Handyman/Maintenance

    Jul 2013 - Nov 2017

  • Maintenance

    Jul 2012 - Jul 2013

  • Handyman

    Mar 2011 - Jul 2012

  • Handyman

    May 2010 - Mar 2011

  • Maintenance

    May 2009 - May 2010
• 

  Advance auto parts

  Jul 2013 - Sept 2015

  Commercial parts pro

  Responsible for management of a commercial sales operation within a retail location. Duties include taking customer orders both in person and on phone, picking parts to fulfill orders, dispatching drivers to deliver parts to customers, maintaining accurate inventory, making sales calls to targeted "focus" customers, set up of new accounts, management of existing accounts, collecting payments for customers with credit, delivering parts when necessary.

• 

  Napa auto parts

  Sept 2015 - Jun 2016

  Dispatcher

  Responsible for: Management of dispatch team, auto parts sales/returns, sales calls, basic inventory transactions (in/out), picking parts, delivering parts

• 

  Autopart international

  Jun 2016 - now

  Responsible for: Directly supporting sales and operations for a team of 19 stores over aterritory stretching from Baltimore, MD to Fayetteville, NC. Analysis of sales reports, workingwith store teams and district leadership on creating and following sales plans to achievegoals, assisting sales rep team by visiting with customers. Creating and analyzing operationsreports and assisting store teams in maintaining efficient operations, filling in for GeneralManagers when needed. Working with training team to onboard new team members andprovide continual training to existing team members on both sales and operations processes.Work with Operations teams to identify system issues and resolving them. Additionallyresponsible for creating, maintaining, and distributing operational reports for an entire regionof 72 stores from New England to North Carolina. Assessing operational reports and issuingguidance and recommendations to Regional Operations Managers, assisting in thedevelopment and creation of Standard Operating Procedures and implementing current andnew SOPs. Show less Responsible for: Supporting sales and operations for a team of 12 stores over a territory stretching from Annapolis, MD to Fayetteville, NC. Analysis of sales reports, working with store teams and district leadership on creating and following sales plans to achieve goals, assisting sales rep team by visiting with customers and creating and analyzing operations reports and assisting store teams in maintaining efficient operations, assisting current team members and training new team members on both sales and operations processes, filling in for General Managers when needed Show less Responsible for: Supporting sales and operations for a team of 23 stores over a territory stretching from Philadelphia, PA to Fayetteville, NC. Analysis of sales reports, working with store teams and district leadership on creating and following sales plans to achieve goals, assisting sales rep team by visiting with customers and creating and analyzing operations reports and assisting store teams in maintaining efficient operations, assisting current team members and training new team members on both sales and operations processes, filling in for General Managers when needed Show less Responsible for: Auto parts sales/returns, sales calls, warehouse management and all inventory transactions (in/out, cycle counts, bin cards, overstock, vendor returns, recall/rekey, min/max requests, manual stock orders), picking parts, delivering parts, managing and dispatching delivery team of up to 8 drivers, key holder, advanced customer account management (set-up, product issues, labor claims, payment processing, complaints), scheduling, payroll management, maintaining store profitability, developing processes and procedures to run store, implementing and maintaining directives from District Management Show less

  • Regional Operations Manager

    Mar 2025 - now

  • Manager, Store Operations Support

    Mar 2024 - Mar 2025

  • Outbound Sales Representative

    Aug 2023 - Mar 2024

  • District Manager in Training

    Jul 2022 - Aug 2023

  • General Manager

    Nov 2020 - Jul 2022

  • Assistant General Manager

    Mar 2017 - Nov 2020

  • Parts Counterperson

    Jun 2016 - Mar 2017